Keisha Crawford
Reidsville,GA
Summary
Detail-oriented professional with 7+ years of experience in Medical Assistant. Skilled in administration support . Seeking to contribute to Rogers State Prison. Motivated recent graduate with a background in both Clinical and clerical. Eager to apply skills in administration and grow within a dynamic organization. Creative thinker with a passion for administration support. Experienced in Excel/ word, Epic, ERMA,Tech care. Looking to bring fresh ideas to a forward-thinking team. A(n) Medical Assistant experienced in administration support 2, skilled in organized,records management and looking to make a meaningful impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Small Business Owner
Created Planning with Elegance
Reidsville, Ga
06.2026
- Successfully increased revenue by 30% in the first year of operation.
- Developed a loyal customer base, boosting repeat business by 50%.
- Implemented cost-saving strategies, reducing expenses by 20%.
- Utilized social media to engage customers, growing online following by 200%.
- Achieved a 95% customer satisfaction rate through exceptional service.
- Expanded product line, attracting new demographics and increasing sales.
- Trained and managed a high-performing team of 10 employees.
Certified Medical Assistant / Medical Record
Centurion Health care
Reidsville, Ga
07.2025
- Streamlined patient intake processes, boosting efficiency by 30%.
- Managed medical records with 100% accuracy and compliance.
- Enhanced patient satisfaction scores through effective communication.
- Assisted in over 500 patient exams, ensuring quality care delivery.
- Implemented electronic health record systems, reducing paperwork by 40%.
- Trained new staff on best practices, improving team performance.
- Coordinated with healthcare providers to optimize patient flow.
- Conducted follow-up calls, increasing patient retention by 25%.
- Maintained confidentiality and security of sensitive information.
- Supported billing processes, reducing claim denials by 15%.
- Patient scheduling, on board training for new employees building and coding inventory management,and CQI training
Certified Medical Assistant/ Medical Records
Wellpath
Reidsville, Ga
11.2021 - 07.2025
- Streamlined patient intake processes, boosting efficiency by 30%.
- Managed medical records with 100% accuracy and compliance.
- Enhanced patient satisfaction scores through effective communication.
- Coordinated appointments, reducing scheduling conflicts by 25%.
- Assisted in clinical procedures, improving patient care delivery.
- Maintained confidentiality of sensitive information, ensuring trust.
- Trained new staff on medical record protocols, enhancing team performance.
- Implemented electronic health record systems, increasing data retrieval speed.
- Conducted patient follow-ups, improving adherence to treatment plans.
- Supported billing processes, reducing claim denials by 15%.
- Medication administration
- Onboard training for new employees
- ACA
- CQI training
Human Resources Intern
McLeod Regional Medical Center
Florence, Sc
07.2017 - 12.2017
- Streamlined onboarding process, reducing time-to-hire by 20%.
- Supported training programs, increasing employee skills by 25%.
- Managed HR databases, improving data accuracy by 40%.
- Coordinated team-building events, fostering collaboration and morale.
- Developed HR materials, enhancing communication clarity by 50%.
- Analyzed HR metrics, providing insights that drove strategic decisions.
- Collaborated on diversity initiatives, increasing representation by 10%.
- Facilitated performance reviews, improving feedback efficiency by 35%.
- Conducted employee surveys, enhancing engagement scores by 15%.
- Assisted in recruitment, boosting candidate pipeline by 30%.
- Managed HR databases, improving data accuracy and accessibility.
- Facilitated team-building events, fostering a collaborative culture.
Education
Certification BLS CPR -
Southeastern Technology College
Vidalia, Ga01-2024
Certified Clinical Medical Assistant - undefined
Professional Medical Training
Florence, Sc01-2017
GED - undefined
Conway Adult Education
Conway, SC01-2013
Certified Nursing Assistant - undefined
Southeastern Technical College
Vidalia, Ga01-2001
Skills
- Payroll Administration
- Performance Management
- People Analytics
- Conflict Resolution
- Employee Relations
- HR Compliance
- Talent Acquisition
- Onboarding Processes
- Workforce Planning
- Compensation Analysis
- Time management
- Organization
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Operations management
- Business development
- Financial management
- Project management
- Cost control and analysis
- Business growth and retention
- Staff hiring
- Budget management
- Strategic planning
- Financial planning
- Staffing
- Payroll administration
- Negotiation
- Team building
- Human resources management
- New market research
- Reporting and documentation
- Business operations leadership
- Sales oversight
- Customer service
- Sales tracking
- Inventory tracking and management
- Staff management
- Inventory control
- Scheduling
- Inventory management
Certification
- CPR certification
- Medical assistant
- Nursing assistant
Timeline
Small Business Owner
Created Planning with Elegance
06.2026
Certified Medical Assistant / Medical Record
Centurion Health care
07.2025
Certified Medical Assistant/ Medical Records
Wellpath
11.2021 - 07.2025
Human Resources Intern
McLeod Regional Medical Center
07.2017 - 12.2017
Certified Clinical Medical Assistant - undefined
Professional Medical Training
GED - undefined
Conway Adult Education
Certified Nursing Assistant - undefined
Southeastern Technical College
Certification BLS CPR -
Southeastern Technology College