Keisha Deleon Guerrero
Boise,ID
Summary
Dedicated college student with background experience in customer service and community outreach. Strong work ethic, adaptability and exceptional interpersonal skills. Able to work in fast-paced environments and quickly master new skills. Hardworking employee devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Idaho Livin
Boise , ID
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Merchandise Event Worker
Boise State University, ExtraMile Arena
Boise, ID
08.2023 - Current
- Organized stockroom shelves according to size, color or style.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
Sales Associate
670 Rocksteady Shop
Saipan, MP
11.2022 - 07.2023
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Assisted customers in locating desired items and provided advice on product features.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
Community Outreach Assistant
CNMI Covid-19 CareForce
Saipan, MP
01.2022 - 06.2023
- Assisted in door-to-door outreach and conducted surveys to provide information on necessary relief for households during the COVID-19 pandemic in the Northern Mariana Islands.
- Provided relief goods and support for individuals facing difficulty during the pandemic.
- Recruited, trained and oversaw organizational volunteers.
Cashier
Joeten Susupe
Saipan, MP
11.2021 - 01.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift and end of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
Nursing Intern
CHCC Summer Program
Saipan, MP
06.2021 - 08.2021
- Provided emotional support to patients and their families during difficult times.
- Assist with patient admissions, discharges and transfers.
- Observed procedures performed by physicians and nurses to gain knowledge of medical treatments.
Education
High School Diploma -
Saipan Southern High School
Saipan, CNMI06.2021
Bachelor of Science - Health Sciences - Current
Boise State University
Boise, IDSkills
- Excellent Communication Skills
- Cash Handling
- Customer Service Excellence
- CPR Certified
- Positive Attitude
- Retail Merchandising
- Works Well with Others
- Computer Skills
Certification
- BLS Provider Certified Priority Care | Jan 2022
- Customer Service Excellence Island Training Solutions | Oct 2022
Timeline
Sales Associate
Idaho Livin
11.2023 - Current
Merchandise Event Worker
Boise State University, ExtraMile Arena
08.2023 - Current
Sales Associate
670 Rocksteady Shop
11.2022 - 07.2023
Community Outreach Assistant
CNMI Covid-19 CareForce
01.2022 - 06.2023
Cashier
Joeten Susupe
11.2021 - 01.2022
Nursing Intern
CHCC Summer Program
06.2021 - 08.2021
High School Diploma -
Saipan Southern High School
Bachelor of Science - Health Sciences - Current
Boise State University
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