Summary
Overview
Work History
Education
Skills
Timeline
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Keisha Lamothe

New Rochelle,NY

Summary

Dynamic and knowledgeable bartender with 5+ years of experience and a passion for creating memorable customer experiences. Engages patrons on a personal level, fostering a welcoming atmosphere that encourages repeat visits. Committed to building a loyal customer base through exceptional service and a friendly demeanor, ensuring each guest feels valued and appreciated. Proven ability to thrive in fast-paced environments while maintaining high standards of quality and professionalism.

Overview

6
6
years of professional experience

Work History

Head Bartender

Philippe Chow
07.2019 - Current
  • Trained new bartenders on drink preparation, sanitation protocols, and product promotion, enhancing team productivity and consistency.
  • Positive attitude and excellent communication skills.
  • Managed POS systems including software troubleshooting, payment processing, and error resolution.
  • Provided front line support in high volume, upscale dining establishment.
  • Maintained detailed records of cash drawers, sales, and transactions, ensuring system accuracy and reporting.
  • Restock and replenish bar inventory and supplies.
  • Balanced cash drawers at beginning and end of shifts to ensure accuracy in financial transactions.


Bartender

Krave
03.2024 - 02.2025
  • Created beverage menus in collaboration with management to promote drink specials and events.
  • Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
  • Prepared various alcoholic and non-alcoholic beverages for patrons.
  • Developed rapport with customers through friendly conversation and attentiveness to their needs.
  • Maintained a clean and organized workstation, demonstrating attention to detail and process discipline.
  • Promoted new products and special promotions, utilizing communication and persuasion skills.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor of Arts (B.A.) - Public Health

Monroe College

Skills

  • Effective cash handling skills
  • Hospitality services
  • Cocktail menu creation
  • Customer-focused approach
  • Experience with Aloha POS and TOAST
  • Team training
  • Proficient in managing multiple tasks
  • Workplace professionalism

Timeline

Bartender

Krave
03.2024 - 02.2025

Head Bartender

Philippe Chow
07.2019 - Current

Bachelor of Arts (B.A.) - Public Health

Monroe College