Keisha Martinez
Houston,TX
Summary
Dynamic professional with experience at Amazon, excelling in customer service and problem-solving. Proven ability to enhance customer engagement and satisfaction through effective communication and attention to detail. Skilled in cash handling and adapting to new technologies, consistently contributing to team productivity and operational efficiency. Bilingual, fostering connections with diverse clientele.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
22525 Clay Rd Katy, TX 77449 United States
11.2025 - 01.2026
- Assisted in daily operational tasks to ensure efficient workflow and adherence to safety protocols.
- Collaborated with team members to support inventory management and product organization initiatives.
- Executed routine quality checks on products to maintain high standards of accuracy and consistency.
- Adapted quickly to new tools and technologies, enhancing overall team productivity and efficiency.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Sales Associate
Rainbow Clothing Store
7539 Westheimer Rd Houston, TX 77063 United State
06.2025 - 10.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Wingstop Restaurant
10120 Hammerly Blvd Houston, TX 77080 United Stat
09.2023 - 04.2025
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Customer engagement
- Problem-solving
- bilingual
Timeline
Associate
Amazon
11.2025 - 01.2026
Sales Associate
Rainbow Clothing Store
06.2025 - 10.2025
Cashier
Wingstop Restaurant
09.2023 - 04.2025