Experienced in public health, with over 10 years of progressive leadership in clinical operations, patient education, and healthcare program management. Demonstrated ability to build strong teams, resulting in improved patient outcomes and streamlined healthcare services. Expertise lies in fostering collaborative environments that prioritize health equity and community wellness.
Hi, I’m
Keisha Penny
Public Health Professional
Springfield,IL
Summary
Overview
16
years of professional experience
7
years of post-secondary education
Work History
Planned Parenthood of Illinois
Healthcare Supervisor
01.2024 - 03.2025
Job overview
- Maintained employee performance records, led meetings, monitored productivity, ensured compliance and inventory.
Planned Parenthood of Illinois
Assistant Supervisor
05.2020 - 01.2024
Job overview
- Managed hiring, training, budgeting, and service improvements.
Planned Parenthood of Illinois
Lead RHA
07.2019 - 05.2020
Job overview
- Trained staff and supported audits and daily operations.
Planned Parenthood of Illinois
RHA I/II/III
06.2017 - 07.2019
Job overview
- Assisted clinicians, performed lab tests, maintained compliance.
Central Counties Health Center
CMA
12.2008 - 06.2017
Job overview
- Patient prep, EHR, education, and front-desk duties.
Education
University of PhoenixPhoenix, AZ
Associate of Arts from Business Fundamentals
09.2021 - 09.2024
University Overview
MTISpringfield, IL
Medical Assistant Diploma from Medical Assistant
03.2007 - 12.2007
University Overview
Lanphier High SchoolSpringfield, IL
High School Diploma
08.1994 - 06.1997
University Overview
Skills
Healthcare Management & Clinical Operations
Community And Recognitions
Community And Recognitions
- Volunteer, Habitat for Humanity, 01/01/15, Present
- Dean's List, 2020, 2021
- Nominated for the National Society Award, 2020, 2021, 2022
Timeline
Healthcare Supervisor
Planned Parenthood of Illinois
01.2024 - 03.2025
University of Phoenix
Associate of Arts from Business Fundamentals
09.2021 - 09.2024
Assistant Supervisor
Planned Parenthood of Illinois
05.2020 - 01.2024
Lead RHA
Planned Parenthood of Illinois
07.2019 - 05.2020
RHA I/II/III
Planned Parenthood of Illinois
06.2017 - 07.2019
CMA
Central Counties Health Center
12.2008 - 06.2017
MTI
Medical Assistant Diploma from Medical Assistant
03.2007 - 12.2007
Lanphier High School
High School Diploma
08.1994 - 06.1997
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