Keisha Picklesimer
Grand Rapids,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
The Center for Physical Rehabilitation
09.2023 - Current
- Perform analytical and data entry tasks
- Ensuring patient confidentiality
- Manage and coordinate patient care
- Discuss cost of service, insurance coverage, and payment options with the patient
- Maintaining open lines of communication between patients, their families, and healthcare providers
- Solving a wide array of problems when they arise
- Administrative support
Sales Manager
Kirklands
10.2022 - 11.2023
- Supporting project fulfillment
- Analyzing overall performance
- Motivating associates
- Developing and maintaining relationships
- Setting sales quotas and goals
- Handling and resolving customer complaints regarding a product or service
- Defining and executing territory sales plans
Education
General Education -
Grand Rapids Community College
Grand Rapids, MI05.2024
General Education -
Ferris State University
Big Rapids, MI04.2019
Skills
- Resource Management
- Email Handling
- Strong Computer Skills
- Data Entry
- Confidentiality
- Adaptability
- Collections
- Problem-solving
- Efficient Multitasking
- Organization
- Financial Knowledge
- Account Analyzing
- Management
References
References available upon request
Accomplishments
- Recognized by customers and management for expedient and effective service.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Timeline
Patient Care Coordinator
The Center for Physical Rehabilitation
09.2023 - Current
Sales Manager
Kirklands
10.2022 - 11.2023
General Education -
Ferris State University
General Education -
Grand Rapids Community College
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