Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keisha Pritchard

Brookhaven,GA

Summary

Motivated and versatile professional with 10+ years of experience in customer service, marketing, and sales. Skilled at building strong customer relationships, identifying needs, and providing tailored solutions to drive satisfaction and retention. Expertise in developing and executing marketing strategies that boost brand awareness and generate leads, while consistently achieving or surpassing sales targets. Adept at leveraging communication, problem-solving, and negotiation skills to enhance customer experiences and support business growth. Proven ability to collaborate cross-functionally to create seamless customer journeys and deliver results in dynamic, fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Parfums de Marley
04.2024 - Current

As a Brand Ambassador for Parfums de Marly, I embody the essence of luxury while creating memorable client experiences that contribute to the growth, visibility, and prestige of the brand. My role combines expertise in fragrance, customer service, sales, and marketing, with a strong emphasis on delivering a sophisticated, high-end shopping experience. Skilled in brand promotion, customer engagement, event coordination, and relationship building, I help drive brand awareness, increase customer loyalty, and support sales growth through strategic marketing initiatives and personalized client interactions.

Marketing Manager

Family Friends Home Care
Southfield, MI
01.2024 - Current

Managed day-to-day marketing operations including social media management, content creation, email campaigns, community outreach, referral source engagement, and brand development. Worked closely with healthcare professionals, leadership teams, and community partners to increase patient referrals, strengthen brand visibility, and support company growth. Skilled in coordinating multiple projects remotely, analyzing campaign performance, and creating marketing strategies that improved audience engagement and business development efforts while maintaining healthcare industry compliance standards.

Sales and Marketing Representative

Chanel
12.2020 - 08.2023

Freelance Chanel Beauty & Fragrance Advisor specializing in luxury beauty, event planning, and marketing. Skilled in brand promotion, customer engagement, visual merchandising, and sales-driven marketing strategies. Experienced in supporting retail events, promoting skincare, makeup, and fragrance collections, and creating personalized client experiences that increase brand awareness, sales, and customer loyalty.

Marketing Assistant

Brand+Social
06.2020 - 06.2021

Marketing Assistant supporting integrated marketing campaigns, including market research, competitor analysis, and content creation. Assisted in social media management, email marketing, and development of promotional materials aligned with brand guidelines. Contributed to campaign execution across digital and event marketing channels, tracked performance using analytics, and supported reporting to optimize engagement and brand visibility.

Education

Bachelor - Public Relations & Marketing

Eastern Michigan University
Ypsilanti, MI
01.2015

Skills

  • Project Management Tools
  • Upselling and Cross-Selling
  • Brand Management
  • Social Media Marketing and Strategy
  • Relationship Building
  • Lead Generation and Prospecting
  • Multitasking and Time Management

Certification

Coursera- Project Management certification (January 2025 completion)

Timeline

Brand Ambassador

Parfums de Marley
04.2024 - Current

Marketing Manager

Family Friends Home Care
01.2024 - Current

Sales and Marketing Representative

Chanel
12.2020 - 08.2023

Marketing Assistant

Brand+Social
06.2020 - 06.2021

Bachelor - Public Relations & Marketing

Eastern Michigan University