My goal is to seek new opportunities and expand my management skills. I am organized and a motivated employee eager to apply my knowledge and organizational skills in the growth of the Milan Laser Hair Removal Company.
Experience
Overview
7
7
years of professional experience
Work History
RTW Manager
Dillard’s
02.2025 - Current
Assisted customers in finding items that met their needs while also making recommendations based on current trends or popular styles within the industry.
Set aggressive targets for employees to drive company success and strengthen motivation.
Managed and motivated employees to be productive and engaged in work.
Accessories Manager
Dillards
03.2024 - 01.2025
Per previous job description in Bowling Green
I was transferred to Mall St.Matthews Dillards by our District Manager to acquire a knowledge of how to handle a exceedingly larger volume store
My accessories and handbag department makes up 8% of Dillards yearly sales
Last year these departments collected $5.5 million in sales
This year we are projected to do $6.3 million
Accessories Manager
Dillards Dept Store
08.2023 - 03.2024
Recruited, trained and coached a team of 15 sales associates
Maintained up-to-date knowledge of accessories and handbag merchandise to provide customers with accurate information regarding features, benefits and availability
Developed and managed relationships with vendors and buyers
Addressed and resolved client or customer inquiries to dillards standards of service
Reviewed monthly sales performance results with associates to identify opportunities to improve in certain departments
Managed daily operations of the accessories and handbag department, including stock replenishment, customer service, visual merchandising and staff scheduling
Juniors Business Manager
Dillards Dept Store
11.2022 - 08.2023
As a Business Manager my responsibility's included: Guiding my team to successfully drive business to our department
Creating schedules in a order to provide coverage for the sales floor
Maximized my knowledge of brands to better assist the needs / wants of clientele
Recruiting / Pulling applications
Improving my technological skills to analyze the business of the department
Unloading stock merchandise and maintaining a clean, and organized sales floor
Ladies Shoe Associate
Dillards Department Store
11.2021 - 11.2022
As a shoe associate my responsibility's included: Striving to exceed my daily sales goal
Greeting each and every customer and making sure their needs are being met
Explain quality and style differences between shoe brands to demonstrate expertise
Unload stock merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor
Greeted customers to determine wants or needs
Certified Nursing Assistant
Magnolia Village Senior Living
08.2019 - 07.2020
My responsibilities as a CNA included: Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
Assisted residents in preparing for activities and social programs
Jewelry Specialist
JCPenney
07.2018 - 07.2019
My responsibilities as a Jewelry specialist included: Determined precisely what customers required, available budgets and target recipient for each piece through effective communication techniques
Fabricated, altered and repaired fine jewelry to restore brilliance
Consulted with customers about desires and sizing needs for each piece
Education
Associate of Science - Nursing
Southcentral Kentucky Community College
Bowling Green, KY
01.2008
Skills
Conflict resolution
Multitasking
Training & development
Organization
Reliable
Strong Customer service
Performance Evaluations
Sales Tracking
Staff Scheduling
Recruiting and Hiring
Timeline
RTW Manager
Dillard’s
02.2025 - Current
Accessories Manager
Dillards
03.2024 - 01.2025
Accessories Manager
Dillards Dept Store
08.2023 - 03.2024
Juniors Business Manager
Dillards Dept Store
11.2022 - 08.2023
Ladies Shoe Associate
Dillards Department Store
11.2021 - 11.2022
Certified Nursing Assistant
Magnolia Village Senior Living
08.2019 - 07.2020
Jewelry Specialist
JCPenney
07.2018 - 07.2019
Associate of Science - Nursing
Southcentral Kentucky Community College
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