KEISHAE THOMAS
New Home Sales Counselor
Houston,TX
Summary
Motivated New Home Sales Counselor with experience generating leads, developing realtor relationships, and driving community sales through exceptional customer service and relationship building. Skilled in contract execution, buyer consultations, financing coordination, and guiding customers through the new home purchasing and construction process. Experienced in collaborating with lenders, title companies, and internal teams to ensure a seamless transaction from initial inquiry through closing. Proficient in market and competitor research, community marketing, and delivering an exceptional customer experience throughout the homebuying process.
Overview
14
14
years of professional experience
Work History
New Home Sales Counselor
Colina Homes
Willis, Texas
01.2026 - Current
- Present floorplans, homesites, inventory homes, and available financing options to prospecting buyers.
- Coordinate contract documentation, purchase agreements, change orders, and buyer communications throughout the construction process.
- Conduct market and competitor research to identify opportunities, and maintain a competitive position within the market.
- Generate and nurture leads through community traffic, realtor outreach, follow-up campaigns, and referral relationships.
- Successfully generated 11 contracts(sales) within the first few months of employment.
Assistant Community Manager/Sr. Leasing Professional
Cushman and Wakefield
Houston, TX
02.2024 - 2026
- Partnered with the leasing team to maintain 95% occupancy, contributing to 4.7M+ annualized gross rental income.
- Led lease-up of 309 luxury high-rise property reaching 90% occupancy within 7 months.
- Closed 90+ leases, generating over $4M in gross rental revenue with average rents of $4000/month.
- Achieved a 40% lead-to-lease conversion rate, exceeding company benchmark by 20%.
- Hosted community marketing events including broker open houses that increased weekly traffic by 20% and improved referral conversions.
Licensed Realtor
NextGen Real Estate
Houston, TX
06.2020 - 2026
- Successfully closed 20+ residential home sales, representing both buyers and sellers across the Houston metro area
- Contributed to an estimated $5M+ in closed transaction volume, including single-family homes in various price tiers.
- Leverage local market expertise to guide clients through the full sales cycle-from discovery and showings to negotiation and closing.
- Maintained strong follow up practices and CRM management to achieve a high client satisfaction and referral rate.
- Collaborated with lenders, inspectors, and title companies to streamline timelines and prevent deal fall-throughs.
- Conducted pre-closing blue tape inspections with buyers, ensuring punch-list items were documented, communicated to construction teams, and resolved prior to final walkthrough.
- Promoted properties via advertisements, open houses and multiple listing services.
- Evaluated mortgage options to help clients obtain financing at best rates and terms.
SR. LEASING PROFESSIONAL
Greystar Management
02.2023 - 02.2024
- Secured over 70+ leases, generating over 2M in gross rental revenue with average rents of $2200/month.
- Collaborated with marketing to adjust outreach campaigns based on daily traffic reporting and market comps.
- Achieved a 34% lead-to-lease conversion rate, exceeding company benchmark by 15%
- Executed marketing events, resident retention operations, and resident satisfaction surveys.
- Achieved 94% lease renewal rate through proactive resident engagement and CRM- driven follow-ups.
- Provided quality customer service and timely response to resident requests and complaints.
- Inspected units for move in and entered service requests.
TRANSACTIONS CLOSING SPECIALIST
Entera Realty
06.2022 - 11.2022
- Managed 75+ residential transactions from contract to close, ensuring 100% compliance and smooth closing timelines.
- Reviewed contracts, coordinated inspections, and communicated with buyers to streamline home buying operations.
- Helped reduce average time-to-close by 12% through structured workflows and proactive scheduling.
SENIOR LEASING PROFESSIONAL
AMLI Residential | Rangewater Residential | Madera Residential
05.2012 - 06.2022
- Secured over 12M in leasing sales (12 Million Dollar Club Member).
- Maintained 35%+ closing ratio and consistently achieved 100% scored on tour evaluations.
- Nominated for 2019 Leasing Professional of the Year.
- Executed marketing events to increase traffic and resident retention.
Skills
- New Home Sales and Consulting
- Realtor Partnerships
- Community Marketing
- Purchase Agreements
- Community Sales
- Customer Experience Management
- Homesite & Floorplan Selection
- Lead Generation
- Lender Coordination
- Title Coordination
Timeline
New Home Sales Counselor
Colina Homes
01.2026 - Current
Assistant Community Manager/Sr. Leasing Professional
Cushman and Wakefield
02.2024 - 2026
SR. LEASING PROFESSIONAL
Greystar Management
02.2023 - 02.2024
TRANSACTIONS CLOSING SPECIALIST
Entera Realty
06.2022 - 11.2022
Licensed Realtor
NextGen Real Estate
06.2020 - 2026
SENIOR LEASING PROFESSIONAL
AMLI Residential | Rangewater Residential | Madera Residential
05.2012 - 06.2022