Erin Miller

Midlothian,Texas

Summary

Dynamic sales leader with a proven track record at John Houston Homes and Realty Concepts, excelling in new home sales and customer satisfaction. Renowned for top 2% sales performance in Fresno County, CA, and expertise as a REO specialist. Demonstrates exceptional customer communication and negotiation skills, ensuring high referral rates and client base growth.

Overview

years of professional experience

Work History

New Home Sales Counselor

William Ryan Homes

11.2024 - Current

Spearheaded the launch of a new home community, coordinating realtor events, maintaining strong relationships with current real estate professionals to increase community visibility and sales opportunities.
Developed and executed a social media marketing strategy to enhance brand awareness and attract buyers.
Monitored competitor activity within the market to stay informed on pricing strategies, new developments, and potential buyer preferences.
Demonstrate knowledge of local real estate markets when presenting suitable housing options based on customer preferences and budgetary constraints.

Community Sales Manager

John Houston Homes

02.2013 - 11.2024

Greet customers and give detailed tour of model home and inventory homes in community, while selling each of their unique features, upgrades, and qualities, specific to customer's needs.
Register new customers in Contract Database System, provide timely and consistent follow-up from initial contact to contract.
Obtain contracts on newly constructed homes utilizing salesmanship and negotiation skills to guide sales transaction through to closing.
Develops and maintains broker and realtor relationships for optimal sales opportunities.
Work directly with Management to determine what elevations, structural selections, design studio standards and upgraded options would appeal to higher percentage of potential buyers.
Represented 2 to 4 communities over 11 years to prospective buyers during construction phases.

Real Estate Agent

Realty Concepts

05.2001 - 02.2013

Performed home evaluations and developed competitive market analysis for individual homes.
Maintained high referral rates and exceptional feedback from previous clients.
Showed residential properties and explained features, value and benefits of available homes.
Managed over 300 REO listings for Fannie Mae, Freddie Mac and Citi Mortgage.
Represented Broker as Sales Associate in new construction community and complied with Broker's request to manage several Sales Associates in proposed golf course community.
Created and maintained large client base by meeting needs and providing exceptional customer service.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advertised client properties through websites, social media, and real estate guides.

Education

Associate of Arts - General Studies

Fresno City College

Fresno, CA

Bachelor of Science - Child Life Specialist

Fresno State University