Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keishar Thomas

Richmond,VA

Summary

Skilled in training and mentoring, I excel in complex problem-solving, ensuring high customer satisfaction and team performance. Adaptable and detail-oriented, I thrive in fast-paced environments, driving success and fostering professional growth. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

21
21
years of professional experience

Work History

Supervisor

HHS
08.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Team Lead

KFC
10.2003 - 08.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Education

High School Diploma -

Randolph High School
Glen Allen, VA
06.1997

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Processes and procedures
  • Multitasking Abilities
  • Attention to Detail
  • Adaptability and Flexibility

Timeline

Supervisor

HHS
08.2021 - Current

Team Lead

KFC
10.2003 - 08.2021

High School Diploma -

Randolph High School

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Keishar Thomas