Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Crab queen restaurant
Winchester, VA
11.2018 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Customer Solutions Associate
PayPal Credit
Baltimore, Maryland
08.2012 - 07.2016
Provided excellent customer service by responding to inquiries, resolving complaints and issues in a timely manner.
Assisted customers with product selection, pricing information and order placement.
Maintained detailed records of customer interactions and transactions for future reference.