Summary
Overview
Work History
Education
Skills
Timeline
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Keishauna Green

Chicago,IL

Summary

Results-driven Housing Specialist with expertise in case management and rent calculation. Proven track record in managing complex housing cases and delivering tailored, expert advice to clients. Strong multitasking abilities and a commitment to providing exceptional service foster positive client relationships.

Proficient in MS Office Suite, Yardi and Salesforce.

Overview

15
15
years of professional experience

Work History

Housing Specialist

CVR Associates
Chicago, IL
10.2022 - Current
  • Identified candidates for urgent documentation under VAWA guidelines.
  • Collaborate with other staff regarding department functions, procedures, and client status, and request assistance as necessary.
  • Scheduled interviews for participants to update their current income.
  • Answer telephone inquiries from participants and property owners. Return all calls within 48 hours.
  • Determine the need for interim rent changes, and complete all required processing procedures.

Tax Manager

Signature Tax Services
Chicago, IL
12.2009 - Current
  • Prepare or assist in preparing simple to complex tax returns for individuals or small businesses
  • Use all appropriate adjustments, deductions, and credits to keep clients taxes to a minimum
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances
  • Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns
  • Furnish taxpayers with sufficient information and advice in order to ensure correct tax form completion

Housing Specialist

Nan McKay
Chicago, IL
10.2018 - 03.2021
  • Manage an assigned caseload of HCV participants
  • Conduct annual and interim recertification's within required time frames
  • Determine housing assistance payment and tenant rent calculation
  • Educate participants on program requirements and family obligations
  • Maintain accurate and complete applicant/participant files

Administrative Assistant (FMLA)

University of Chicago
Chicago, IL
08.2012 - 09.2018
  • Archived confidential material using established procedures.
  • Performing day-to-day admin tasks such as maintaining information files and processing paperwork.
  • File and retrieve corporate documents, records, and reports.
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Entering transcribing, recording, storing, or maintaining information in written or electronic form.

Education

Some College (No Degree) -

City Colleges of Chicago
Chicago, IL

Skills

  • Case management
  • Rent calculation
  • Affordable Housing Knowledge
  • Housing expert
  • Section 8 administration

Timeline

Housing Specialist

CVR Associates
10.2022 - Current

Housing Specialist

Nan McKay
10.2018 - 03.2021

Administrative Assistant (FMLA)

University of Chicago
08.2012 - 09.2018

Tax Manager

Signature Tax Services
12.2009 - Current

Some College (No Degree) -

City Colleges of Chicago

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Keishauna Green