Summary
Overview
Work History
Education
Skills
Timeline
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Keishawn Thomas

Orlando,United States

Summary

Qualified Realtor with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations. Leveraging several years of experience in the customer service sales industry, I excel in engaging customers, understanding their needs, and delivering tailored solutions to drive sales and surpass targets. Renowned for exceptional communication skills and a proactive approach, I am committed to ensuring customer satisfaction and fostering enduring business relationships for long-term success.

Overview

14
14
years of professional experience

Work History

Realtor Sales Associate

Keller Williams
Orlando, FL
04.2022 - Current
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Conducted open houses and showings of properties to prospective buyers.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.

Bartender

Amway
Orlando, FL
03.2022 - 05.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.

Supervisor/Flight Attendant

Elite airways
Merlbourne, FL
10.2013 - 08.2022
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Worked with subject matter experts to validate relevancy of content.
  • Compiled and analyzed weekly trainee retention reports.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Followed safety, passenger and supply pre-flight checklists.
  • Directed junior team members in proper duties and company regulations.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.

Sales Associate

Foot Locker
Orlando, FL
05.2010 - 05.2014
  • Sold various products by explaining unique features and educating customers on proper application.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Offered product and service consultations and employed upselling techniques.

Education

High School Diploma -

Maynard Evans High School
Orlando, FL
05.2013

Skills

  • Time management
  • Communication
  • Customer service
  • Multitasking
  • Team Building
  • Critical thinking
  • Decision making
  • Work ethic
  • Supervision

Timeline

Realtor Sales Associate

Keller Williams
04.2022 - Current

Bartender

Amway
03.2022 - 05.2023

Supervisor/Flight Attendant

Elite airways
10.2013 - 08.2022

Sales Associate

Foot Locker
05.2010 - 05.2014

High School Diploma -

Maynard Evans High School

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Keishawn Thomas