Keisheila Cote
Henderson,Nevada
Summary
Accomplished manager and driver with extensive experience at FedEx Freight, demonstrating exceptional time management and customer service skills. Expert in handling long hauls and managing teams to enhance service delivery and resolve conflicts efficiently. Holds a Valid Class A CDL, ensuring compliance and safety in all operations. Proven track record of improving team performance through effective cross-training.
Overview
9
9
years of professional experience
Work History
Driver
Fedex Freight
06.2023 - 06.2024
Driver
FedEx Freight
02.2021 - 06.2023
Long haul (OVER THE ROAD)
Hauling Doubles (trailers)
Driver
FedEx Freight
08.2020 - 02.2021
City driver
Long vans
Pups
Driver
FedEx Freight
11.2018 - 08.2020
Freight Handler
FedEx Freight
04.2018 - 11.2018
Manager
Jucy Inc.
08.2015 - 02.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
N/A - Criminal Justice
University of Phoenix
On-lineN/A - Substance Abuse
University of Phoenix
On-lineGraduated - Basic
Green Valley High School
Henderson, NVSkills
- Time Management
- Valid Class A CDL Driver's License
- Customer Service
Timeline
Driver
Fedex Freight
06.2023 - 06.2024
Driver
FedEx Freight
02.2021 - 06.2023
Driver
FedEx Freight
08.2020 - 02.2021
Driver
FedEx Freight
11.2018 - 08.2020
Freight Handler
FedEx Freight
04.2018 - 11.2018
Manager
Jucy Inc.
08.2015 - 02.2018
N/A - Criminal Justice
University of Phoenix
N/A - Substance Abuse
University of Phoenix
Graduated - Basic
Green Valley High School