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  Licensed insurance professional with more than 20 years of experience in Property/Casualty and Life/Health Insurance.
  Focused on customer service and skilled in customer relationship development and sales.
  Accomplished in providing excellent support to demanding customers.
  Known for being a capable and trustworthy employee.
  Detail-oriented, knowledgeable, and personable with the ability to promote a "client first" mentality and a major contributor to team-based environments.
  Pursuing a new role where hard work and dedication will be highly valued while offering new challenges and opportunities for career growth and advancement.


Results-driven licensed P&C insurance agent and account manager focused on accuracy, service quality, client relationship management, and insurance operations support. Brings strong analytical and problem-resolution skills to manage complex concerns while maintaining accuracy and compliance. Contributes to team performance through leadership, communication, and continuous improvement with a goal of advancing into underwriting or insurance operations leadership.

Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures.
Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Offering several-year background generating new business by selling various insurance plans. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

KEISHLA CRUZ-TORRES

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Account Manager

Legal Assistant

Customer Service Representative

Customer Service Representative

Education

Psychology Degree -

Bachelor of Science - Emergency Medical Science

High School Diploma -

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Account Manager

Legal Assistant

Customer Service Representative

Customer Service Representative

Psychology Degree -

Bachelor of Science - Emergency Medical Science

High School Diploma -

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