Keissla Sanchez
Egg Harbor City, NJ 08215-2213,NJ
Summary
Positive and upbeat I always help out customers, I always greet them and answer any question they have, I can stand for a whole shift. I can always help people over the phone to answer their questions, I can lift heavy stuff up to 60 pounds.
Overview
3
3
years of professional experience
Work History
Banquet Server
MGM Resorts
Atlantic City, NJ
10.2023 - Current
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Removed and replaced dirty dishes and utensils to maintain table settings.
- Provided refills on drinks as requested by customers.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Changed table settings between courses as necessary.
- Served beverages and appetizers to guests in an efficient manner.
- Set up stations for serving meals according to established guidelines.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
Hostess/Cashier
Ceaser Palace Entertainment
Atlantic City, NJ
07.2023 - Current
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Resolved conflicts between customers when necessary.
- Demonstrated strong interpersonal skills when interacting with customers.
- Assisted servers in seating guests by escorting them to their tables.
- Balanced cash drawers at the end of each shift.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Handled cash payments and reconciled daily transactions accurately.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
Sales Associate
Bath & Body Works
Mays Landing, NJ
04.2023 - 11.2023
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers to determine wants or needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed transactions using a point-of-sale system.
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained cleanliness of store environment including floors, windows, displays.
Lifeguard
Mayor's Office
Egg Harbor City, NJ
05.2021 - 09.2022
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Responded quickly to medical emergencies in the pool area.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Provided first aid care to injured patrons before paramedics arrived on scene.
Education
High School Diploma -
Cedar Creek High School
Egg Harbor City, NJ06-2023
Skills
- Customer Service
- Guest Relations
- Check Payment Processing
- Time Management
- Clear Communication
- Teamwork and Collaboration
- Outgoing Personality
- Problem-Solving
- Positive and Professional
- Multi-Tasking Strength
- Written and Oral Communication Skills
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Banquet Server
MGM Resorts
10.2023 - Current
Hostess/Cashier
Ceaser Palace Entertainment
07.2023 - Current
Sales Associate
Bath & Body Works
04.2023 - 11.2023
Lifeguard
Mayor's Office
05.2021 - 09.2022
High School Diploma -
Cedar Creek High School
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