Keiterra Erving
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Food Service Rep
H-E-B
11.2022 - 01.2024
- Provided excellent customer service by greeting guests with a smile and responding to inquiries promptly.
- Prepared and served food to customers in an efficient, courteous manner.
Customer Service Associate
Office Depot
01.2021 - 07.2021
- Responsible for engaging and providing an exceptional experience for customers requiring Print services
- Is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet customers' needs
- Utilize Office Depot's proven sales principles to proactively engage customers.
Customer Service Associate
Walgreens
11.2019 - 01.2021
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Assisted customers with product selection, order entry, and payment processing.
Education
Some College (No Degree) - Accounting
Texas Southern University
Skills
- Customer Service
- Attention to detail
- Time Management
- Cash handling
- Order taking
- Product Sales
Certification
Phlebotomy Certification
Timeline
Deli Food Service Rep
H-E-B
11.2022 - 01.2024
Customer Service Associate
Office Depot
01.2021 - 07.2021
Customer Service Associate
Walgreens
11.2019 - 01.2021
Some College (No Degree) - Accounting
Texas Southern University
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