Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

TERESA ADAMS

Waxhaw,NC

Summary


Customer Service Leader with several years experience in real estate sales, retail management and team development. Excels in gaining customer confidence when responding to customer needs. Strong ability to build successful teams and promote career opportunities. Proven capabilities in leadership, problem solving, process improvement and customer excellence.

Overview

34
years of professional experience

Work History

LinQ Realty LLC / Keller Williams Realty

Real Estate Agent
11.2016 - Current

Job overview

  • Concentration more on helping sellers market and understand the real estate market there is collaboration in the selling process
  • Also worked with buyers in purchasing properties and lead them through all processes
  • Developed relationships with mortgage brokers, inspectors, contractors and attorneys
  • Negotiated with clients and other agents to ensure there was a fair contract and process
  • Helped sellers stage homes, working personally on staging and through staging companies.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Adams Household

Stay at Home Mom
05.2011 - Current

Super Target

Store Director
09.2007 - 05.2011

Job overview

  • 46M SuperTarget turnaround situation in Logistics
  • Developed strategy to improve performance and manage talent, through the fourth quarter, while also elevating guest service
  • Intern development leader with 100% conversion College Recruiter
  • Trained two store team leaders
  • Store was removed from the Red focus store list within first four months.

Target

Store Director
09.2005 - 09.2007

Job overview

  • This was a high volume turn around Group office store
  • Upgraded talent, implemented common practices, within the first year
  • Managed 250 regular employees 10 direct reports
  • Reduced payroll expense through accountability Improved (Customer) Guest Survey scores(Good Service scores) 3.67 YTD, #1 in the district
  • Worked closely with the Group Director

Target

Store Director
05.2003 - 09.2005

Job overview

  • This was a new store opening
  • Created/implemented plan to staff and train 150 new team members and five direct reports
  • Developed and implemented strategies to set up, sign, and stock the building within four weeks from startup to store opening
  • Won Rookie of the Year award at the annual Target National Sales Meeting
  • Reduced payroll expenses Achieved a Guest Survey score of 3.56, the highest YTD guest survey scores ever at this store

Target

Assistant Manager/ Team Leader Roles
08.1989 - 10.2003

Job overview

  • Positions in Human Resource, Logistics, Salesfloor, and Guest Experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Martha Gregory & Associates

Dietitian
01.1997 - 01.1999

Job overview

  • Coached patients on their dietary requirements
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
  • Partnered with doctors and nurses on dietary changes needed.

Education

University of Kentucky , Lexington, KY

BS from Dietetics
1997

Skills

  • Relationship Building
  • Process Improvement
  • Performance Motivation
  • Negotiate and Influence
  • Organizational Skills
  • Service Culture

Timeline

Real Estate Agent

LinQ Realty LLC / Keller Williams Realty
11.2016 - Current

Stay at Home Mom

Adams Household
05.2011 - Current

Store Director

Super Target
09.2007 - 05.2011

Store Director

Target
09.2005 - 09.2007

Store Director

Target
05.2003 - 09.2005

Dietitian

Martha Gregory & Associates
01.1997 - 01.1999

Assistant Manager/ Team Leader Roles

Target
08.1989 - 10.2003

University of Kentucky

BS from Dietetics
TERESA ADAMS