Keith Andrews
Ouachita Parish High School
Monroe,LA
11
years of professional experience
Dynamic sales associate with a proven track record at O’Reilly, excelling in customer service and cash handling. Recognized for enhancing client satisfaction and retention through effective problem-solving and teamwork. Reliable and goal-oriented, I consistently implement efficient processes to improve workflow and drive results.
Work History
Sales Associate
2 Years 8 Months- Delivered exceptional customer service to enhance client satisfaction and retention.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted in training new sales associates on store policies and product knowledge.
- Implemented efficient stocking procedures to reduce replenishment time and improve workflow.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintenance Crew Member
3 Years 8 Months- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Correctional Officer
5 Years 1 Month- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of facilities and equipment to maintain security standards.
- Assisted in emergency response protocols, ensuring quick and effective action during incidents.
- Documented daily activities and inmate interactions accurately to maintain comprehensive records.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Goal oriented
Reliable and punctual
Outgoing personality
Cash handling
Timeline
Sales Associate
O’Reilly
02.2024 - CurrentRead More
Maintenance Crew Member
Ouachita Parish High School
02.2023 - CurrentRead More
Correctional Officer
Morehouse Parish Sheriff Office
02.2016 - 03.2021Read More
Wossman High School
High School Diploma
Read More