Keith Bernhardt
Rogersville,MO
Summary
Accomplished travel industry professional with over 40 years of itinerary planning,ticketing and corporate travel Management expertise.
Incentive and conference planning, including budget and contract negotiation .
Overview
19
19
years of professional experience
Work History
Corporate Travel Consultant
Adelman Travel Group, a BCD Travel Company
Milwaukee, WI
09.2011 - 12.2024
- Provided customer service support to clients while they are traveling on business. This was via call center/remote environment .
- Monitored changes in airline
- schedules or prices in order to
- provide cost savings opportunities for the organization.
- Extensive use of Queues in SABRE.
- Developed "system" for schedule changes close to original time
- Fluent in SABRE and Worldspan GDS
- Group and meeting planning, including incentives
- Budgeting, accounting and debit memo resolution
- Emergency Services corporate agent
- Assisted in the planning of complex international travel arrangements.
Account Executive
Compound and Profit
Springfield, MO
06.2009 - 09.2011
- Worked with small and medium sized businesses to obtain working capital for corporate needs .
- Including, but not limited to : factoring, small business loans, invoice purchase, accounting
- Developed plans for construction costs and equipment purchased
Corporate and Vacation Travel Consultant
Summit Travel Inc
Columbia, MO
09.2005 - 06.2008
- Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations. Included extensive incentive trips
- Radio station listener appreciation cruise
- Honeymoons, sister city programs
Education
Bachelor of Arts - Business Administration
Columbia College
Columbia, MO05-1986
Skills
- Problem solving and conflict resolution
- Travel risk management
- Tour planning
- Contract negotiation
- Extensive knowledge of domestic and international ticketing including bulk
- New hire training
Timeline
Corporate Travel Consultant
Adelman Travel Group, a BCD Travel Company
09.2011 - 12.2024
Account Executive
Compound and Profit
06.2009 - 09.2011
Corporate and Vacation Travel Consultant
Summit Travel Inc
09.2005 - 06.2008
Bachelor of Arts - Business Administration
Columbia College