Keith Dennis-Taylor
Surprise,AZ
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ALTCS Case Manager
Banner Health
02.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Social Work Case Manager
State Of Arizona Departnment Of Child Safety
01.2019 - 02.2023
- Provided leadership, guidance and support to staff members.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
Sac County CPS Intern
Sacramento, County.
02.2017 - 08.2017
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
Security Officer
Sacramento Elite Patrol
01.2013 - 12.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
Education
Bachelor of Science - Social Work
California State University, Sacramento
Sacramento, CA 08.2017
Associate of Science - Criminal Justice
Lake Tahoe Community College
South Lake Tahoe, CA08.2014
High School Diploma -
South Tahoe High School
Lake Tahoe High School08.2010
Skills
- School Visits
- Persuasion
- Learning Strategies
- Corel QuattroPro
- Case Planning
- Writing
- Speaking
- Community Resources
- Active Learning
- Microsoft Outlook
- Time Management
- Case Notes
- Social Work
Certification
- Licensed - [Timeframe]
Timeline
ALTCS Case Manager
Banner Health
02.2023 - Current
Social Work Case Manager
State Of Arizona Departnment Of Child Safety
01.2019 - 02.2023
Sac County CPS Intern
Sacramento, County.
02.2017 - 08.2017
Security Officer
Sacramento Elite Patrol
01.2013 - 12.2014
Bachelor of Science - Social Work
California State University, Sacramento
Associate of Science - Criminal Justice
Lake Tahoe Community College
High School Diploma -
South Tahoe High School
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