Keith Dennis-Taylor
Surprise,AZ
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
11
11
years of professional experience
1
1
Certification
Work History
ALTCS Case Manager
Banner Health
Surprise, AZ
02.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Social Work Case Manager
State Of Arizona Departnment Of Child Safety
Phoenix, AZ
01.2019 - 02.2023
- Provided leadership, guidance and support to staff members.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
Sac County CPS Intern
Sacramento, County.
Sacramento, CA
02.2017 - 08.2017
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
Security Officer
Sacramento Elite Patrol
Sacramento, CA
01.2013 - 12.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
Education
Bachelor of Science - Social Work
California State University, Sacramento
Sacramento, CA 08.2017
Associate of Science - Criminal Justice
Lake Tahoe Community College
South Lake Tahoe, CA08.2014
High School Diploma -
South Tahoe High School
Lake Tahoe High School08.2010
Skills
- School Visits
- Persuasion
- Learning Strategies
- Corel QuattroPro
- Case Planning
- Writing
- Speaking
- Community Resources
- Active Learning
- Microsoft Outlook
- Time Management
- Case Notes
- Social Work
Certification
- Licensed - [Timeframe]
Timeline
ALTCS Case Manager
Banner Health
02.2023 - Current
Social Work Case Manager
State Of Arizona Departnment Of Child Safety
01.2019 - 02.2023
Sac County CPS Intern
Sacramento, County.
02.2017 - 08.2017
Security Officer
Sacramento Elite Patrol
01.2013 - 12.2014
Bachelor of Science - Social Work
California State University, Sacramento
Associate of Science - Criminal Justice
Lake Tahoe Community College
High School Diploma -
South Tahoe High School