I enjoy living healthy, exercising, cooking,eating well, mountain biking, gardening, home improvement, spending time with family, travel, hiking, pushing myself outside of my comfort zone to grow physically, mentally, and empathetically
Keith Eaton
Reno,NV
Summary
Attentive, aware, personable, great at talking to individual's about specific need's and leading into what they need and that they might not have been aware of what they needed. Not having a ego and willingness to learn new ways. Intrigued by new information to broaden the spectrum of information at hand, inside and outside the box thinking, enjoy seeing people and things thrive in and outside of their environments. Health, family, cooking, and energy is all doing well is very important. treating others with the same respect as I would treat myself, communication is everything. The last few years have been amazing and very complementary, but I would like to now lead into a job that will push me further and make me grow even more as a individual as well as a professional, in way's that I know I can and that I have yet to see.
Overview
10
10
years of professional experience
Work History
Mechanical Technician
Black Rock Bicycles
Reno, NV
06.2023 - Current
- Welcomed customers, talked to them about what style of riding they would be doing to get them the correct part's new or replacement
- Bicycles sales, talking to customers about they type of riding they would be doing, and style of riding to ensure they would be getting the correct product not one they would over or under use
- Performed routine maintenance and repairs on bicycles, different levels of support ensuring optimal functionality and performance.
- Assisted in troubleshooting mechanical issues, full bike tear down's to frame, suspension, wheel building improving turnaround time for repairs.
- Conducted quality inspections on completed services upon arrival, maintaining high standards of workmanship.
- Collaborated with team members to streamline repair processes, enhancing overall workflow efficiency.
- Utilized specialized tools and equipment to execute precise adjustments and installations on bicycle components, custom tuning ect.
- Recommended improvements for service protocols, contributing to enhanced customer satisfaction rates, keeping customer up to date through text messaging and photos.
- Maintained organized workspaces, ensuring compliance with safety regulations and efficient operations.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
Suspension Technician
FOX Factory Inc.
Reno, NV
02.2021 - 05.2022
- Repaired rear shocks, shock body's, shock shafts, seal's, damping and rebound shim assemblies ect.
- Diagnosed suspension system issues using advanced diagnostic tools.
- Performed repairs and maintenance on suspension components to enhance bicycle performance.
- Collaborated with engineering teams to optimize product designs based on field feedback.
- Conducted quality control inspections ensuring compliance with industry standards and specifications.
- Troubleshot challenging suspension issues using advanced diagnostic tools, gave feedback on suspension.
Mechanical Technician
Black Rock Bicycles
Reno, NV
04.2016 - 03.2018
- Welcomed customers, ensured the correct assistance wether sales, repairs, or questions with home projects.
- Bicycle, suspension, or component sales.
- Performed routine maintenance and repairs on bicycles, ensuring optimal functionality and performance.
- Assisted in troubleshooting mechanical issues, improving turnaround time for repairs.
- Conducted quality inspections on completed services, maintaining high standards of workmanship.
- Utilized specialized tools and equipment to execute precise adjustments and installations on bicycle components.
- Recommended improvements for service protocols, contributing to enhanced customer satisfaction rates.
- Monitored equipment performance to confirm proper and efficient function.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Identified mechanical problems and determined best solutions for correction.
- Performed troubleshooting, diagnosis, and repair of bycicle equipment.
Education
High School Diploma -
Washoes County
Reno, NVSkills
- Alertness ensuring customers are responded to promptly
- Knowledge of product to ensure the customers is getting what they need by going through multiple means of questioning
- Personable, making the customer feel comfortable wether they are more laidback or higher energy, trying to match them on a personal level
- Mechanical troubleshooting
- Preventive Maintenance
- Equipment installation
- Equipment troubleshooting
Interests
Timeline
Mechanical Technician
Black Rock Bicycles
06.2023 - Current
Suspension Technician
FOX Factory Inc.
02.2021 - 05.2022
Mechanical Technician
Black Rock Bicycles
04.2016 - 03.2018
High School Diploma -
Washoes County