Keith Ferguson
Honolulu,HI
Summary
Station in Japan/Okinawa for eight years, demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments and cultures. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
23
23
years of professional experience
Work History
Food Delivery Driver
Door Dash
11.2020 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates on the island.
- Followed traffic laws during delivery for safety of pedestrians, other vehicles and myself.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved 4 star customer satisfaction rating.
- Facilitated smooth delivery process, communicating effectively with customers about arrival times and current location.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Fleet Marine Force Hospital Corpsman
US Navy
07.2006 - 03.2018
- Increased unit cohesion by providing preventive medicine education, promoting health awareness among service members.
- Assisted in surgical procedures, contributing to the successful recovery of wounded personnel during deployment operations.
- Maintained accurate medical records for all treated patients, ensuring proper follow-up care and documentation of medical history.
- Administered immunizations and vaccinations in accordance with established protocols, safeguarding the health of entire units while deployed overseas.
- Enhanced operational readiness by conducting comprehensive medical screenings and evaluations for service members.
- Supported mission success by administering life-saving treatment to injured personnel in high-stress combat environments.
- Conducted patient intake and triage procedures.
Waiter
California Pizza Kitchen
08.2002 - 07.2006
- Managed a high-volume section, serving up to 60 guests per shift while maintaining a pleasant attitude, one-team sprite and quality service to guests.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Assisted in the implementation of a new POS system, improving order accuracy and efficiency
- Participated in team meetings to discuss menu changes, wine paring, service improvements, and customer feedback
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
GED - General Studies
Santa Monica H.S
Santa Monica, CA06-2001
Skills
- Excellent communication and interpersonal skills
- Strong multitasking and time management abilities
- Proficient in POS systems and cash handling
- Ability to work well under pressure in a team-oriented environment
- Strong problem-solving skills and attention to detail
- Reliable team collaborator
- Flexible late shift schedule
Accomplishments
Multiple awards in various scopes of practice, available upon request.
Award documentation upon request.
Award documentation available upon request.
Timeline
Food Delivery Driver
Door Dash
11.2020 - Current
Fleet Marine Force Hospital Corpsman
US Navy
07.2006 - 03.2018
Waiter
California Pizza Kitchen
08.2002 - 07.2006
GED - General Studies
Santa Monica H.S
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