Summary
Work History
Education
Skills
Training
SUMMARY OF QUALIFICATIONS
HOSPITALITY EXPERIENCE
Timeline
Generic

KEITH GALLANT

Professional Business Man
Manchester,NH

Summary

To find stable employment in a challenging position that will enable me to provide quality performance, enhance my skills, and advance my career, with the company.

Work History

Lead Delivery Driver

Pella Windows & Doors of New England
10.2017 - Current

• Pre check Truck Fleet and safety procedures for Drivers staff for Delivery of products etc


  • Provide a high level of Safety and on time
  • Provided outstanding customer service and finalized Sales an Delivery
  • Maintained an orderly and safe environment for all

Property Management

Real Property N.H.
12.2009 - 03.2010
  • Provide a high level of customer service to tenants
  • Utilize in house systems to qualify future tenants
  • Perform tenant removal procedures at the beginning an end of leases
  • Credit checks, background checks .Showing and leasing available units
  • Maintenance, Etc

Owner

The Dowg Shack
01.2005 - 10.2009
  • Own and operate restaurant in a service friendly, fiscally responsible, and growth oriented manner
  • Manage all aspects of the business including but not limited to customer relations, event marketing, sales, finance, and training

Store Manager

The Men’s Wearhouse
05.1997 - 02.2007
  • Managed store inventory, sales, marketing, staffing, and finances and ensured alignment with corporate values and guidelines
  • Lead a team of twelve employees
  • Interviewed and hired team members based on company values and job criteria
  • Facilitated all aspects of performance management including completing performance appraisals, counseling employees, delivering progressive discipline, and if necessary, terminating employees
  • Administered team meetings
  • Consistently exceeded sales goals
  • Received awards and recognition for exceeding over $300,000.00 in sales annually
  • Greeted and waited on customers in a friendly, service oriented manner
  • Provided advice and consultation to customers

Senior Loan Originator

Fortune Mortgage
02.2003 - 12.2004
  • Pursued prospective leads
  • Provided credit and background check data to appropriate entities

Owner

Gallant Property Management
11.1997 - 12.2004
  • Owned and managed three buildings including eight units
  • Responded to tenants inquiries and comments in a timely manner
  • Resolved tenants issues promptly and professionally
  • Maintained interior and exterior of buildings

Heavy Equipment Operator

Newport Construction
04.2012 - 12.2015
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Adhered to instructions from supervisors and engineers onsite.
  • Operated machining equipment safely with team of operators.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.

Education

Merrimack High School
Merrimack

Skills

  • Reliability and punctuality
  • Defensive driving practices
  • Decision-making
  • Adaptable scheduling

Training

  • Attended product, sales, computer, and management training in California and Massachusetts
  • Trained staff while working in the hospitality and retail industries
  • Completed all required bartending classes in order to maintain my license as a certified bartender.

SUMMARY OF QUALIFICATIONS

  • Over15 years of management, Property Management experience
  • 20 years of experience in hospitality industry
  • A dedicated employee with experience owning my own businesses
  • Proven experience providing a high level of service to customers in a variety of settings

Extremely committed to customer satisfaction

•Heavy equipment Hoisting License Ma.

HOSPITALITY EXPERIENCE

  • Restaurant Manager Rum Runners Key West FL – November1993-1995
  • Managed4restaurant operations under one complex
  • Interviewed and hired restaurant personnel
  • Trained hosts ,security, servers, and bartenders
  • Reviewed all orders based on inventory .managed all open and closing duties...
  • Previous restaurant employment – THE YARD REST,HANNAH JACK TAVERN,COUNRY GOURMET,COLISIUM NITE CLUB,BAHAMA BEACH CLUB,THE SALTY DOG TAVERN.

Timeline

Lead Delivery Driver

Pella Windows & Doors of New England
10.2017 - Current

Heavy Equipment Operator

Newport Construction
04.2012 - 12.2015

Property Management

Real Property N.H.
12.2009 - 03.2010

Owner

The Dowg Shack
01.2005 - 10.2009

Senior Loan Originator

Fortune Mortgage
02.2003 - 12.2004

Owner

Gallant Property Management
11.1997 - 12.2004

Store Manager

The Men’s Wearhouse
05.1997 - 02.2007

Merrimack High School
KEITH GALLANTProfessional Business Man