Summary
Overview
Work History
Education
Skills
Timeline
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Keith Grandt

East Lansing

Summary

Professional visual artist with proven track record in creating stunning and impactful photographs. Extensive experience in studio and event photography. Highly collaborative, results-driven, and adaptable to changing project requirements. Known for technical proficiency with camera equipment and editing software, as well as strong interpersonal skills.

Overview

5
5
years of professional experience

Work History

Assistant Manager

The Picture People
Tukwila
05.2024 - 08.2024
  • Giving each customer an amazing experience from the moment they book their session and ensuring that every team member is doing the same
  • Photographing customers including, infants, kids, families, couples, and more
  • Printing customer photos, passports, and designs in house in all sizes from wallet photos to large format and canvas.
  • Supervised daily operations to ensure high-quality customer experiences and efficient workflow.
  • Trained and mentored staff on best practices in photography techniques and customer engagement.
  • Driving customers into the studio using local marketing tactics
  • Thoroughly communicating with the team members, regional managers, members of the home office, and contacts at the host store
  • Analyzing trends for sales, payroll, inventory, etc., and planning for future needs accordingly, so that the studio is running as efficiently as possible
  • Ensuring that the studio is always exemplifying brand standards in the way it is presented to the customer

Set Manager and Photographer

Milestones to Memories
Sydney, Australia
10.2020 - 12.2023
  • Led photography projects to capture compelling visual narratives for client satisfaction.
  • Oversaw cash management and transaction processing to ensure accuracy and security.
  • Assisted customers with inquiries and resolved issues promptly. Supported team members in delivering high-quality service to clients. Facilitated positive customer experiences through effective communication.
  • Supported team operations and assisted in leadership tasks. Aided in managing team dynamics and project workflows. Contributed to the coordination of team activities and management efforts.
  • Implemented effective strategies for photography that minimized retakes and maximized customer engagement.
  • Coordinated logistics and scheduling for set installations, optimizing team workflows and resource allocation.
  • Consistently met deadlines under pressure situations, contributing positively towards overall project success.

Customer Experience Associate

Scene to Believe
Sydney, Australia
10.2019 - 10.2020
  • Elevated customer satisfaction through proactive engagement as a greeter. Delivered exceptional photography services, creating lasting impressions for clients. Achieved seamless operations by performing diverse responsibilities effectively.
  • Oversaw cash management and transaction processing to ensure accuracy and security.
  • Assisted customers with inquiries to enhance satisfaction levels. Resolved customer issues promptly to support service excellence. Provided support to teams in addressing customer needs effectively.
  • Oversaw project timelines to consistently meet deadlines and KPIs. Led initiatives that aligned with key performance metrics and timelines. Managed resources effectively to ensure timely project deliveries.
  • Provided outstanding customer service by efficiently addressing inquiries and resolving issues.

Graphic Design Intern

Pulp You Media
Sydney, Australia
12.2019 - 03.2020
  • Contributed to team initiatives by producing detailed concept designs and reference images for visual communication.
  • Collaborated with industry professionals in graphic design, character design, and publication design for an emerging animated and publication title.
  • Proactively managed project timelines to consistently meet deadlines and uphold design standards.
  • Created engaging visual content for social media platforms to enhance brand presence.
  • Collaborated with marketing team to develop design concepts aligned with campaign objectives.
  • Assisted in developing branding materials, including logos and promotional graphics.
  • Managed multiple design projects simultaneously while meeting tight deadlines.
  • Utilized Adobe Creative Suite to produce high-quality graphics and layouts.
  • Maintained organized files and documentation for efficient project tracking and collaboration.

Education

Bachelor of Visual Arts And Design - Visual Arts and Design

Australian Catholic University
Sydney, Australia
12-2023

Skills

  • Customer service
  • Team leadership
  • Photo editing
  • Problem-solving
  • Adobe creative suite
  • Color management
  • Prepress operations
  • Deadline management
  • Graphic design

Timeline

Assistant Manager

The Picture People
05.2024 - 08.2024

Set Manager and Photographer

Milestones to Memories
10.2020 - 12.2023

Graphic Design Intern

Pulp You Media
12.2019 - 03.2020

Customer Experience Associate

Scene to Believe
10.2019 - 10.2020

Bachelor of Visual Arts And Design - Visual Arts and Design

Australian Catholic University