Keith Grandt
East Lansing
Summary
Professional visual artist with proven track record in creating stunning and impactful photographs. Extensive experience in studio and event photography. Highly collaborative, results-driven, and adaptable to changing project requirements. Known for technical proficiency with camera equipment and editing software, as well as strong interpersonal skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The Picture People
Tukwila
05.2024 - 08.2024
- Giving each customer an amazing experience from the moment they book their session and ensuring that every team member is doing the same
- Photographing customers including, infants, kids, families, couples, and more
- Printing customer photos, passports, and designs in house in all sizes from wallet photos to large format and canvas.
- Supervised daily operations to ensure high-quality customer experiences and efficient workflow.
- Trained and mentored staff on best practices in photography techniques and customer engagement.
- Driving customers into the studio using local marketing tactics
- Thoroughly communicating with the team members, regional managers, members of the home office, and contacts at the host store
- Analyzing trends for sales, payroll, inventory, etc., and planning for future needs accordingly, so that the studio is running as efficiently as possible
- Ensuring that the studio is always exemplifying brand standards in the way it is presented to the customer
Set Manager and Photographer
Milestones to Memories
Sydney, Australia
10.2020 - 12.2023
- Led photography projects to capture compelling visual narratives for client satisfaction.
- Oversaw cash management and transaction processing to ensure accuracy and security.
- Assisted customers with inquiries and resolved issues promptly. Supported team members in delivering high-quality service to clients. Facilitated positive customer experiences through effective communication.
- Supported team operations and assisted in leadership tasks. Aided in managing team dynamics and project workflows. Contributed to the coordination of team activities and management efforts.
- Implemented effective strategies for photography that minimized retakes and maximized customer engagement.
- Coordinated logistics and scheduling for set installations, optimizing team workflows and resource allocation.
- Consistently met deadlines under pressure situations, contributing positively towards overall project success.
Customer Experience Associate
Scene to Believe
Sydney, Australia
10.2019 - 10.2020
- Elevated customer satisfaction through proactive engagement as a greeter. Delivered exceptional photography services, creating lasting impressions for clients. Achieved seamless operations by performing diverse responsibilities effectively.
- Oversaw cash management and transaction processing to ensure accuracy and security.
- Assisted customers with inquiries to enhance satisfaction levels. Resolved customer issues promptly to support service excellence. Provided support to teams in addressing customer needs effectively.
- Oversaw project timelines to consistently meet deadlines and KPIs. Led initiatives that aligned with key performance metrics and timelines. Managed resources effectively to ensure timely project deliveries.
- Provided outstanding customer service by efficiently addressing inquiries and resolving issues.
Graphic Design Intern
Pulp You Media
Sydney, Australia
12.2019 - 03.2020
- Contributed to team initiatives by producing detailed concept designs and reference images for visual communication.
- Collaborated with industry professionals in graphic design, character design, and publication design for an emerging animated and publication title.
- Proactively managed project timelines to consistently meet deadlines and uphold design standards.
- Created engaging visual content for social media platforms to enhance brand presence.
- Collaborated with marketing team to develop design concepts aligned with campaign objectives.
- Assisted in developing branding materials, including logos and promotional graphics.
- Managed multiple design projects simultaneously while meeting tight deadlines.
- Utilized Adobe Creative Suite to produce high-quality graphics and layouts.
- Maintained organized files and documentation for efficient project tracking and collaboration.
Education
Bachelor of Visual Arts And Design - Visual Arts and Design
Australian Catholic University
Sydney, Australia12-2023
Skills
- Customer service
- Team leadership
- Photo editing
- Problem-solving
- Adobe creative suite
- Color management
- Prepress operations
- Deadline management
- Graphic design
Timeline
Assistant Manager
The Picture People
05.2024 - 08.2024
Set Manager and Photographer
Milestones to Memories
10.2020 - 12.2023
Graphic Design Intern
Pulp You Media
12.2019 - 03.2020
Customer Experience Associate
Scene to Believe
10.2019 - 10.2020
Bachelor of Visual Arts And Design - Visual Arts and Design
Australian Catholic University