KEITH GREY JR.
Baton Rouge
Summary
Operations and people leader with 10+ years of experience in high-volume, customer-focused environments. Strengths include team development, safety and quality control, payroll accuracy, process improvement, and customer satisfaction. Recognized for reliability and leadership. Adept at driving performance, managing budgets, and ensuring compliance with standards.
Overview
13
13
years of professional experience
Work History
General Restaurant Manager
McDonald’s
Baton Rouge, LA
06.2021 - Current
- Lead daily operations in a high-volume environment ensuring safety, food quality, and customer service.
- Recruit, train, and develop employees and managers.
- Oversee labor scheduling, cash handling, and financial goal achievement.
- Manage bi-weekly payroll including time approvals and corrections.
- Maintain equipment and coordinate repairs and procurement.
Assistant General Manager
Petroleum Club
Lafayette, LA
05.2015 - 06.2021
- Supported operations including banquet coordination and member services.
- Managed POS systems, monthly inventory, and ordering processes.
- Hired and trained staff while maintaining safety and cleanliness.
- Processed weekly payroll and ensured accurate reporting.
Service Champion
Atchafalaya
Morgan City, LA
02.2013 - 05.2015
- Delivered high-quality customer service in a fast-paced dining environment.
- Trained new employees on service standards and food-safety requirements.
- Ensured sanitation and quality control compliance.
Education
Bachelor of Science - Business Administration, Management
University of Louisiana at Lafayette
05-2015
Skills
- Microsoft Excel, Word, Access, PowerPoint, Publisher
- Tableau Payroll Processing Data Entry & Analysis
- Customer Service Team Leadership & Training
- Problem Solving Conflict Resolution Safety & Quality Control
Affiliations
- Delta Sigma Pi Fraternity | 2016 – Present
- Treasurer (2 years)
- Managed chapter budget, requisitions, financial reporting, and event permits.
AWARDS
McDonald’s (2021): Two Outstanding Employee of the Quarter; Crew Member of the Year, Petroleum Club (2015–2021): Three Outstanding Employee of the Quarter; Ten Employee of the Month; Employee of the Year, Atchafalaya (2014–2015): Two Outstanding Employee of the Quarter, Delta Sigma Pi (2017): Most Active and Ingenious Member
Timeline
General Restaurant Manager
McDonald’s
06.2021 - Current
Assistant General Manager
Petroleum Club
05.2015 - 06.2021
Service Champion
Atchafalaya
02.2013 - 05.2015
Bachelor of Science - Business Administration, Management
University of Louisiana at Lafayette