Keith Hasting
Fort Lauderdale,FL
Summary
Accomplished Flight Attendant offering over 9 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
23
23
years of professional experience
Work History
Flight Attendant
Spirit Airlines
01.2016 - Current
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Project Manager
Times Ten Marketing
03.2011 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
Sales Manager
Lacoste Boutique
06.2001 - 03.2011
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
High School Diploma -
Kettering High School
Waterford, MI06.1987
Skills
- Flight safety
- First Aid
- Preflight briefings
- Passenger Assistance
- Guest Services
- Emergency Procedures
- Food and beverage preparation
Timeline
Flight Attendant
Spirit Airlines
01.2016 - Current
Project Manager
Times Ten Marketing
03.2011 - Current
Sales Manager
Lacoste Boutique
06.2001 - 03.2011
High School Diploma -
Kettering High School
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