Keith Jacobson
Laura,OH
Summary
Skilled Maintenance Technician with background in performing routine and preventative maintenance tasks. Demonstrates strong troubleshooting abilities, adept at diagnosing faults and conducting repairs in a timely manner. Proven ability to improve efficiency through effective equipment upgrades and modifications. Known for improving safety standards and adhering to all regulations and guidelines during repair and maintenance processes.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Assistant store manager
Dollar general
Goodlettsville, Tennessee
06.2020 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new employees on customer service standards.
- Managed inventory levels and organized merchandise displays effectively.
- Assisted in implementing promotional strategies to enhance customer engagement.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted regular audits to ensure store cleanliness and organization.
- Collaborated with management to optimize staffing schedules for efficiency.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Facilities Maintenance Technician
Jacob's solutions
Dallas, Texas
09.2017 - Current
- Responded promptly to emergency calls from staff regarding facility issues.
- Responded promptly to maintenance requests from staff and management.
- Conducted routine inspections of facilities and equipment for maintenance needs.
- Implemented troubleshooting techniques to resolve issue.
- Repaired machines, equipment or structures using tools or equipment.
- Maintained or repaired specialized equipment or machinery.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Performed minor carpentry duties such as installing shelves or repairing doors.
- Fabrication and design of special equipment as it relates to the customer's process.
Education
Milton Union High School
West Milton, OHCertificate Of Completion - Electrical Engineering
Miami Valley Career Technology Center
Englewood , OH 08.2005 - 05.2007
Skills
- Customer service
- Workforce management
- Time keeping
- Payroll adjustments
- Troubleshooting and repairing machinery
- Equipment maintenance
- Design and fabrication
- Metalworking
- Woodworking
- Welding steel and aluminum
- Problem solving
- Painting
Timeline
Assistant store manager
Dollar general
06.2020 - Current
Facilities Maintenance Technician
Jacob's solutions
09.2017 - Current
Certificate Of Completion - Electrical Engineering
Miami Valley Career Technology Center
08.2005 - 05.2007
Milton Union High School