Keith James
Charlotte,North Carolina
Summary
Ten years of experience in mastering multiple restaurant and bar concepts, and adhering to company brand standards.
Mc Donald's. Popey's. Burger King.
Sborros. California Pizza. Salsaritas. Panda Express.
Stock Car Cafe. Einstein Bagel.
Overview
17
17
years of professional experience
Work History
Fleet Service Agent
American Airlines
Charlotte, North Carolina
06.2020 - Current
- Maintained compliance with safety regulations through regular inspections and adherence to established protocols.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over number of daily flights.
- Safely operated various types of equipment such as conveyor belts, pushing back tractors and tugs.
- Tracked flights schedules to promote on-time landings and avoid loading delays.
Assistant Store Manager
Brioche Doree
Charlotte, North Carolina
03.2018 - 06.2020
- Ensured that the restaurant was compliant with all federal, state and local hygiene and food safety regulations.
- Supervised all areas of the restaurant so that it always looked clean and well-maintained.
- Refilled and rotated items on shelves to maintain well stocked inventory.
- Developed and maintained positive working relationships with others to reach business goals.
Food and Beverage Shift Manager
HMSHost
Charlotte, North Carolina
08.2013 - 06.2020
- Upheld standards of cleanliness, food handling and safety.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
- Carried out supervisory responsibilities in accordance with company policies and applicable laws.
- Followed checklists for shift start and end to help with smooth transitions.
- Ensured compliance with relevant regulatory employment rules and standards.
- Developed and maintained positive working relationships with others to reach goals.
- Received, inspected and logged all products for accuracy of shipment, temperature and quality.
- Engaged in suggestive selling and other sales techniques.
- Verified cash drawer against the day's receipts.
- Assisted in cashiering and Point of Sale (POS) system prodedures during busy hours.
- Set performance expectations and provided honest feedback
Owner/ Operator
VIP Quality Clean LLC
Charlotte, North Carolina
03.2010 - 09.2013
- Small commercial cleaning business I formed from the ground up.
Production Manager
Signature Management Solutions
Charlotte, North Carolina
01.2008 - 12.2010
- Supported Chief Operation Officer with daily operational functions.
- Copied, logged and scanned supporting documentation
- Entered details such as payments and account information into the computer system.
- Successfully managed production activities so all orders were shipped on time.
- Established position requirements, schedules, and production team processes.
- Drove daily production activities with effective communication and leadership.
- Supervised and overseen all inventory, shipping and receiving.
- Developed delivery logistics.
Education
Business Management -
Mayland Community College
Spruce Pine, NC01-2002
Skills
- Inventory Management specialist
- Strong leadership abilities
- Practices food safety and sanitation standards
- Employee training
- Strong work ethic
- Serve safe certified
- Alcohol safe certified
- Certified Mixologist
- Customer service oriented
- Accurate money handling
- Flexible schedule capability
- Attention to detail
- Multitasking
- integrity
Timeline
Fleet Service Agent
American Airlines
06.2020 - Current
Assistant Store Manager
Brioche Doree
03.2018 - 06.2020
Food and Beverage Shift Manager
HMSHost
08.2013 - 06.2020
Owner/ Operator
VIP Quality Clean LLC
03.2010 - 09.2013
Production Manager
Signature Management Solutions
01.2008 - 12.2010
Business Management -
Mayland Community College