Keith Maynard
Middleburg,FL
Summary
Dynamic professional with extensive experience at U.S. Postal Service, specializing in maintenance diagnostics and customer service. Demonstrated success in supervising teams and improving operational efficiency. Proficient in vehicle inspection and project management, consistently achieving results in a collaborative environment. Dedicated to optimizing performance and enhancing customer satisfaction.
Overview
32
32
years of professional experience
Work History
Clerk
U.S. Postal Service
Harrisburg, PA
11.1993 - Current
- FSM 1000 (Flat sorter Machine)
- -Load machine ledge with magazine size mail
- -Sweep out mail when bins fill
- -Clear jams
- DBCS (Data Barcode System)
- -Load machine ledge with letter size mail
- -Sweep machine when pockets fill
- -Clear jams
- -Make sure mail is in walk sequence order
Trainer
U.S. Postal Service
Harrisburg, PA
11.1993 - Current
- Train new employee on how to work the DBCS
Supervisor
U.S. Postal Service
Harrisburg, PA
11.1993 - Current
- Supervise the manual section
- Supervised Approx: 30 employees
- Made sure each area was properly staffed everyday
- Schedule overtime based on mail volume
- Responsible for the delivery of the DBCS mail to the respective dispatch truck
Maintenance Mechanic (Mail Processing Equipment)
U.S. Postal Service
Harrisburg, PA
11.1993 - Current
- Perform testing, diagnostic and maintenance work which requires a thorough knowledge of mechanical, electrical and electronic operating mechanisms of equipment
- Observe and test system and equipment to locate source of and correct malfunction to ensure maximum system performance
- Perform preventative maintenance inspections for the purpose of discovering incipient mechanical malfunctions and for the purpose of reviewing the standard of maintenance. Initiates work orders requesting corrective actions for below standard conditions. In instances of serious equipment failures conduct investigation to determine the cause of the breakdown and recommend remedial action to prevent reoccurrence.
- Observe established safety practices and requirements pertaining to the type of work involved; recommends additional safety measures as required.
Bulk Mail Tech
U.S. Postal Service
Harrisburg, PA
11.1993 - Current
- Provides customer education including advising customer of the proper mailing procedures, business mail preparation, postage payment systems and related requirements.
- Resolve customer complaints and inquiries, providing mailing options and necessary information to promote customer satisfaction.
- Determine classification of all matter, weight, number of pieces, and computes postage fees to be charged.
- Determines accuracy of postage statements.
- Reviews customer accounts to ensure applicable fees are paid and checks availability of sufficient deposit by customer to cover cost of mailing.
- Release cleared mail to processing operations.
- Accepts deposits and writes receipts.
- Maintains records of permit holders deposits withdrawals and miscellaneous information for all classes of business mail.
- Completes the necessary reports and submits as directed.
- Conduct training on business mail preparation, requirements and procedures to internal and external customers in a variety of on and off-site locations.
- Participates in mailer meetings.
- May be required to be certified and serve as an on-the-job instructor.
- Works independently daily
Education
Associate Degree - Automotive Technology
FSCJ
Jacksonville, FL05.2025
Associate in Specialized Technology Degree - Computer Drafting & Design
ITT Technical Institute
Harrisburg, PA06.2010
High School Diploma -
Harrisburg High School
Harrisburg, PASkills
- Vehicle inspection and diagnostics
- Maintenance scheduling
- Customer service and support
- Parts procurement
- Project management
References
References available upon request.
Timeline
Clerk
U.S. Postal Service
11.1993 - Current
Trainer
U.S. Postal Service
11.1993 - Current
Supervisor
U.S. Postal Service
11.1993 - Current
Maintenance Mechanic (Mail Processing Equipment)
U.S. Postal Service
11.1993 - Current
Bulk Mail Tech
U.S. Postal Service
11.1993 - Current
Associate Degree - Automotive Technology
FSCJ
Associate in Specialized Technology Degree - Computer Drafting & Design
ITT Technical Institute
High School Diploma -
Harrisburg High School