Keith McCray Jr
New York
Summary
Results-driven Telecom Training Professional and Fiber-Focused Field Specialist with expertise in fiber optic splicing, network troubleshooting, and structured cabling. Leverages technical knowledge and Learning & Development leadership to enhance team performance and safety compliance. Skilled in instructional design and performance improvement, creating impactful training programs that drive professional growth and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Sr Lead Trainer (Contract)
Verizon
New York
2025 - Current
- Facilitated technical training programs aligned with corporate Learning & Development initiatives, enhancing skills of field workforce.
- Assessed technician performance during hands-on field sessions, ensuring 100% adherence to safety and quality standards.
- Instructed FiOS-to-the-home installation and high-risk utility pole climbing safety certifications to ensure technician readiness and compliance.
Cable Technician & Field Trainer
Dish Network
Brooklyn
2024 - 2025
- Field Mentorship: Trained new hires on installation techniques and safety protocols, improving onboarding efficiency and team readiness.
- Network Maintenance: Installed and repaired residential and commercial cable connectivity systems, enhancing signal strength and customer satisfaction.
- Configured advanced security and smart home devices (Nest, Ring, SimpliSafe) for customer installations.
- 5G Rollout: Executed delivery and activation of Boost Mobile devices as part of regional 5G service expansion.
Supervisor
Roy Lewis Construction
Mobile
2021 - 2024
- Oversaw construction projects, aligning schedules and quality standards to achieve safety and project goals.
- Coordinated field crews and project schedules for construction sites, ensuring strict safety compliance and timely project completion.
- Collaborated with field crews to align operational goals with safety and quality standards.
- Cultivated project management skills through leading and coordinating team efforts.
Security Specialist
Building Security Services
Queens
2018 - 2020
- Monitored access control systems and supervised site entries and exits to uphold security protocols.
- Maintained high-level security standards with minimal supervision to foster a secure environment.
- Investigated security incidents to ensure safety of employees and visitors.
Education
Fiber Optics Certificate -
Bishop State Community College
01-2024
Transmission Lineworker Certificate -
Bishop State Community College
01-2024
OSHA 10 Certification -
Bishop State Community College
01-2024
High School Diploma -
Academy of Medical Technology
01-2018
Class A Unrestricted CDL License -
Bishop Trucking School
Skills
- Network design
- FTTH/PON infrastructure
- GPON network support
- Fiber optic splicing (SM/MM) and Ethernet termination (RJ45)
- OTDR and optical power testing
- Network troubleshooting and repair
- Structured cabling (Cat5e/Cat6)
- FDH installation
- Outside plant (OSP) work
- Safety leadership and OSHA 10
- First aid, CPR, and AED certification
- Project Coordination
Education And Certifications
- Fiber Optics Certificate - Bishop State Community College
- Transmission Lineworker Certificate - Bishop State Community College
- Certified Instructor: FiOS to the Home Installation & Pole Climbing Safety
- OSHA 10 Certification - Bishop State Community College
- NCCER Level 1: Introduction to Carpentry/Electrical Skills
- Class A Unrestricted CDL License - Bishop Trucking School
- NSC First Aid, CPR & AED Certified
Learning And Development
- Technical Instruction: Certifying technicians in FiOS-to-the-home and utility pole climbing safety
- Curriculum Alignment: Collaborating with leadership to align field training with updated technical procedures
- Performance Coaching: Mentoring new hires on field best practices, safety, and quality standards
- Classroom Facilitation: Leading technical modules for groups of 10-25 technicians
Timeline
Sr Lead Trainer (Contract)
Verizon
2025 - Current
Cable Technician & Field Trainer
Dish Network
2024 - 2025
Supervisor
Roy Lewis Construction
2021 - 2024
Security Specialist
Building Security Services
2018 - 2020
Fiber Optics Certificate -
Bishop State Community College
Transmission Lineworker Certificate -
Bishop State Community College
OSHA 10 Certification -
Bishop State Community College
High School Diploma -
Academy of Medical Technology
Class A Unrestricted CDL License -
Bishop Trucking School