keith mcdonald
Vero Beach
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sever
Ocean grill
Vero Beach
11.2024 - Current
- Delivered prompt and attentive service to enhance customer dining experiences.
- Assisted in training new staff on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints efficiently to uphold restaurant reputation.
- Engaged with customers to build rapport and encourage repeat visits.
Cook
Bobbys restaurant
Vero Beach
12.2017 - Current
- Executed daily meal preparation tasks while adhering to recipes and presentation standards.
- Collaborated with team members to streamline food production processes and enhance kitchen efficiency.
- Managed kitchen inventory by tracking supplies and coordinating with vendors for timely replenishment.
- Trained new staff on kitchen procedures, enhancing team performance and operational consistency.
- Monitored cooking times and temperatures to ensure optimal food quality and safety.
- Assisted in catering events, preparing large quantities of food while maintaining quality standards.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Construction Superintendent
D.R. Horton
Port Saint Lucie
10.2021 - 06.2024
- Organized meetings among team members involved in different aspects of the project in order to coordinate efforts towards successful completion.
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Assisted in the development and implementation of safety programs to ensure compliance with OSHA regulations.
- Identified potential problems before they arose through regular inspections of equipment and supplies.
- Resolved conflicts between general contractors, subcontractors, vendors, inspectors, or owners in a timely manner.
Server
Kimpton Hotels & Restaurants
Vero Beach
12.2014 - 12.2017
- Processed orders accurately using point-of-sale systems.
- Promoted daily specials to enhance guest dining experience.
- Executed cash handling procedures to ensure financial accuracy.
- Documented customer preferences for personalized service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
Outback Steakhouse
Vero Beach
01.2004 - 12.2013
- Prepared a diverse range of beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of the bar area to ensure a welcoming environment.
- Trained new bartenders on recipes, service standards, and bar equipment operations.
- Inventoried bar supplies regularly to prevent stock shortages and manage costs.
- Engaged customers in conversation to enhance their dining experience and encourage repeat visits.
- Resolved customer complaints promptly to maintain high satisfaction levels.
Education
Associate of Arts - Education
Indian River State College
Ft. Pierce, FL 12.2006 - 12.2008
Skills
- Customer service
- Team collaboration
- Order accuracy
- Time management
- Problem solving
- Effective communication
- Staff training
- Adaptable mindset
- Customer engagement
Certification
- Serve safe taken 10/21/2025
References
References available upon request.
Timeline
Sever
Ocean grill
11.2024 - Current
Construction Superintendent
D.R. Horton
10.2021 - 06.2024
Cook
Bobbys restaurant
12.2017 - Current
Server
Kimpton Hotels & Restaurants
12.2014 - 12.2017
Associate of Arts - Education
Indian River State College
12.2006 - 12.2008
Bartender
Outback Steakhouse
01.2004 - 12.2013