Keith Moore
Wilmington,DE
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Red Lobster and First Watch. Proven ability to engage guests and handle cash transactions accurately. Skilled in time management and proficient in Excel, consistently enhancing guest satisfaction and operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
First Watch
08.2024 - Current
- Handled cash transactions accurately and processed payments efficiently.
- Maintained cleanliness and organization of dining areas to promote positive guest experiences.
- Supported team members by training new servers on operational procedures and standards.
- Utilized point-of-sale systems for order entry and inventory management effectively.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Red Lobster
01.2024 - 07.2024
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge, ensuring accurate order processing and delivery.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Adapted quickly to changing customer needs and preferences, enhancing guest satisfaction.
Utility Worker
BJ's Wholesale
08.2023 - 01.2024
- Operated equipment safely to maintain efficient workflow and prevent accidents.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
- Supported team members with daily tasks to ensure timely completion of operations.
- Learned inventory management procedures for accurate tracking of stock levels.
Education
No Degree - Accounting
Delaware Technical Community College
DE12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Professionalism
Timeline
Server
First Watch
08.2024 - Current
Server
Red Lobster
01.2024 - 07.2024
Utility Worker
BJ's Wholesale
08.2023 - 01.2024
No Degree - Accounting
Delaware Technical Community College