Data Analysis
Keith Morgan
Operations Manager
Greensboro,NC
Summary
Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and Costs. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams.
Overview
2
2
Certifications
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Operations Manager
Circle K Corp - Couche-Tard
Greensboro , NC
10.2017 - 12.2020
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
Operations Manager
Ross Stores Inc.
Winston-Salem , NC
09.2015 - 09.2017
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Implemented policies and standard operating procedures for continuous improvement.
Operations Manager
CitiTrends Inc.
High Point , NC
01.2012 - 08.2015
- Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.
- Investigated and resolved departmental non-conformances, reducing total non-conformance traffic by 10%.
Operations Manager
Goodwill Industries Central NC
Greensboro , NC
02.2008 - 01.2012
Sales Manager
Dillard's Clothing Co.
Greensboro , NC
07.2006 - 02.2008
Co-Manager
Kroger Grocery Company
Durham , NC
08.2001 - 07.2006
Education
Bachelor of Science - Marketing Management And Research
Virginia Union University
Richmond, VA 08.1996 - 05.2001
Skills
Supply chain distribution
undefinedSoftware
Microsoft Office / Excel
Certification
North Carolina UST Class C Operator
Timeline
Operations Manager
Circle K Corp - Couche-Tard
10.2017 - 12.2020
Operations Manager
Ross Stores Inc.
09.2015 - 09.2017
Operations Manager
CitiTrends Inc.
01.2012 - 08.2015
Operations Manager
Goodwill Industries Central NC
02.2008 - 01.2012
Sales Manager
Dillard's Clothing Co.
07.2006 - 02.2008
Co-Manager
Kroger Grocery Company
08.2001 - 07.2006
Bachelor of Science - Marketing Management And Research
Virginia Union University
08.1996 - 05.2001
Sales MBRACE Program Mercedes Benz
North Carolina UST Class C Operator
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