Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KEITH NDE

Hyattsville,MD

Summary

Experienced Direct Support Professional (DSP) dedicated to providing personalized care to individuals with developmental disabilities. Proficient in personal care, community integration, and administrative documentation. Strives to promote independence and well-being. Currently pursuing an associate degree in Computer Science with problem-solving skills, technical troubleshooting abilities, and expertise in data management. Seeking a Residential Counselor role to use my caregiving experience, aiming to make a positive impact in the lives of individuals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Direct Support Professional

COCQS
02.2024 - Current


  • Built strong and trusting rapport with clients and loved ones
  • Reported changes in client condition to administrators, facilitating nursing intervention
  • Used approved crisis intervention techniques in emergencies.
  • Monitored individuals' behaviors, documented observations, and reported any changes or concerns to the supervisor.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted residents with daily living activities, promoting independence and selfsufficiency.
  • Managed minor emergencies efficiently, applying first aid techniques when necessary until professional help arrived.

Education

BS in Computer Science -

University of Maryland Global Campus
07-2027

AS in Computer Science -

Prince George Community College
11-2025

Skills

  • Problem-solving
  • Time management
  • Active listening
  • Communication
  • Conflict resolution
  • Patience
  • Strategic thinking
  • Bilingual (English and French)
  • Complaint Handling
  • First aid and safety
  • Client Support
  • Disability Awareness

Certification

  • Certified Ethical Hacker (CEH)
  • (CPR) and First Aid - American Red Cross.


Languages

English
Native or Bilingual
French
Professional Working

Timeline

Direct Support Professional

COCQS
02.2024 - Current

BS in Computer Science -

University of Maryland Global Campus

AS in Computer Science -

Prince George Community College
KEITH NDE