Keith Orten
North Little Rock,AR
Summary
Dynamic and results-oriented professional with a proven track record in construction management and property rehabilitation. Excelled at Window World of Northeast Arkansas by leveraging teamwork and problem-solving skills to exceed project goals. Demonstrated ability to enhance customer satisfaction and retention, ensuring project completion with efficiency. Skilled in fostering relationships and collaborating for success, with a commitment to safety and quality standards.
Experienced with strategic planning, project management, and stakeholder engagement in property development. Utilizes strong negotiation skills to secure favorable terms and partnerships. Track record of successfully managing projects from concept through completion, ensuring alignment with client goals and regulatory standards.
Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities, and updates clients.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Salesperson
River Lake Homes
01.2024 - 05.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Gutter Installation Crew Leader
Window World of Northeast Arkansas
02.2021 - 04.2023
- Gave estimates, signed paperwork, ordered materials, completed installation, closed the job, and collected money.
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized Software to maintain and update customer information, repair logs and inventory.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Conducted periodic maintenance inspections as stated by contract or customer.
- Enhanced customer satisfaction by efficiently completing installations within deadlines.
- Trained new crew members in proper installation techniques, ensuring adherence to company standards and best practices.
- Maintained safety standards during installations, adhering to company protocols and guidelines.
- Maintained a professional appearance and demeanor at all times, representing the company in a positive manner.
- Collaborated with sales teams to provide accurate estimates, leading to increased customer confidence in our services.
Land Developer
Window World of Northeast Arkansas
10.2024 - Current
- Established strong relationships with lenders and investors, securing funds for new projects at competitive rates.
- Developed comprehensive risk mitigation plans, minimizing potential financial losses during the development process.
- Maximized return on investment by efficiently managing project budgets and timelines.
- Continuously refined processes and procedures for greater efficiency in future projects, leading to improved profitability over time.
- Overcame complex challenges encountered during the development process through creative problem-solving skills.
- Optimized property layouts to maximize space utilization and functionality while adhering to building codes and regulations.
- Enhanced property value by identifying and executing strategic development opportunities.
Heavy Equipment Operator/Laborer
Shipman Metal Buildings
05.2023 - 01.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Service Technician
Window World of Northeast Arkansas
02.2021 - 04.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Lawn Care Technician
Keith Orten (Myself)
03.2019 - 02.2021
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
- Supported business development by offering exceptional service that led to referrals from satisfied customers.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
Material Handler
WebstaurantStore
05.2024 - 09.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma - High School
Louisiana Delta Community College
Winnsboro, LA05.2019
Skills
- Property rehabilitation
- Lot management
- Hardworking and reliable
- Teamwork and collaboration
- Problem-solving
- Construction management
- Sales skills
- Sales prospecting
- Sales quoting
Timeline
Land Developer
Window World of Northeast Arkansas
10.2024 - Current
Material Handler
WebstaurantStore
05.2024 - 09.2024
Salesperson
River Lake Homes
01.2024 - 05.2024
Heavy Equipment Operator/Laborer
Shipman Metal Buildings
05.2023 - 01.2024
Gutter Installation Crew Leader
Window World of Northeast Arkansas
02.2021 - 04.2023
Service Technician
Window World of Northeast Arkansas
02.2021 - 04.2023
Lawn Care Technician
Keith Orten (Myself)
03.2019 - 02.2021
High School Diploma - High School
Louisiana Delta Community College
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