Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Perez

Chicago,IL

Summary

Self-Motivated District Performance Coordinator brings interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

15
15
years of professional experience

Work History

District Performance Coordinator

CVS Pharmacy
01.2023 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Composed and Published schedules for pharmacists for 29 stores
  • Managing On-Site Clinics alongside Licensed Pharmacist
  • Coached employees through day-to-day work and complex problems.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Provided immediate support in workflow through staffing droughts at many locations

District Performance Coordinator

CVS Pharmacy
06.2020 - 12.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Lead Pharmacy Technician

CVS Pharmacy
01.2014 - 06.2020
  • Supervised [6] pharmacy technicians and coordinated day-to-day assignments.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Pharmacy Technician

Target
03.2009 - 01.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

PTCB Certification - Pharmacy Technician Certification

PTCB

High School Diploma -

Curie High School
Chicago, IL
06.2006

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Project Coordination
  • Discretion and Confidentiality
  • Schedule Coordination
  • Document Management
  • Scheduling and calendar management
  • Presenting Ideas and Plans
  • Process Improvement
  • Staff Management
  • Strategic Planning
  • Meeting Coordination
  • Event Planning
  • Project assistance
  • Administrative Leadership
  • Regulatory Compliance
  • Point of Contact
  • Staff Supervision

Timeline

District Performance Coordinator

CVS Pharmacy
01.2023 - Current

District Performance Coordinator

CVS Pharmacy
06.2020 - 12.2023

Lead Pharmacy Technician

CVS Pharmacy
01.2014 - 06.2020

Pharmacy Technician

Target
03.2009 - 01.2014

PTCB Certification - Pharmacy Technician Certification

PTCB

High School Diploma -

Curie High School

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