To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
CMV Driver Trainer
JJ Keller And Associates
10.2019 - 02.2024
Developed and implemented training materials and course updates.
Identified driver training needs to make recommendations to manager.
Conducted test screenings for driver candidates and tabulated results.
Coordinated company regulatory paperwork.
Taught drivers how to drive and maneuver trucks safely.
Coordinated training programs and curriculum to train drivers on Step Vans transportation.
Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Conducted total of 45 miles of training with each driver.
Transportation Supervisor
Stericycle
07.2016 - 10.2019
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
Managed routes, driver performance and DOT compliance.
Monitored safe operations by conducting field safety audits.
Demonstrated tasks to new hires and assigned to experienced workers for further training.
Planned and established transportation routes, work schedules and operator assignments.
Verified that drivers transported loads safely and complied with state DOT laws.
Monitored and maintained on-time delivery, reliability, service and performance.
Scheduled repair and preventive maintenance of vehicles and other equipment.
Maintained and verified time, transportation, financial, inventory and personnel records.
Verified that drivers completed required safety training and attended quarterly driver safety meetings.
Route Manager
Crystal Springs Water Co Inc
04.2006 - 12.2015
Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
Leveraged systems, equipment and process redesign to drive continuous improvement.
Conducted driver ride-alongs and observations to evaluate and improve driver performance.
Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Mentored and maintained knowledgeable and productive team of employees.
Route Manager
National Linen Service
03.2003 - 10.2005
Leveraged systems, equipment and process redesign to drive continuous improvement.
Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
Conducted driver ride-alongs and observations to evaluate and improve driver performance.
Visited customers and customer sites to evaluate and resolve safety issues.
Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Developed and maintained knowledgeable and productive team of employees.
Courier
Federal Express
02.1998 - 02.2003
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Followed company policies and procedures during shift.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Drove safely at all times to avoid accidents and harm.
Greeted custimers, delivered packages, and parcels and acquired proper signatures for all deliveries.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Verified package information to confirm accuracy and completeness.
Contacted customers to confirm delivery details and locations.
Obtained signatures for delivered documents and packages.
Delivered packages to customer doorsteps and business offices.
Built professional relationships with customers and business partners to establish trust and credibility.
Driver
United States Marine Corps
03.1994 - 03.1998
Coordinated efficient routes to avoid delays and optimize schedules.
Achieved consistent safety targets by adjusting driving based on different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
Physical Education And Coaching
Tusculum College
Greeneville, TN
01.1994
High School Diploma -
Lake City High School
Lake City, SC
06.1992
Skills
Classroom Instruction
Maintaining Compliance
Student Driving Assessment
Defensive Driving
Vehicle Inspection
DOT Requirements
Route Planning
teaching Backing Safety Procedures
Updating HOS Logs
Managing Customer Needs
Team Building
Teamwork and Collaboration
Problem-Solving
Test Administration
Organizational Skills
Excellent Communication Skills
Active Listening
Leadership Development
Computer Proficiency
Problem-Solving Abilities
Self Motivation
Professionalism
Timeline
CMV Driver Trainer
JJ Keller And Associates
10.2019 - 02.2024
Transportation Supervisor
Stericycle
07.2016 - 10.2019
Route Manager
Crystal Springs Water Co Inc
04.2006 - 12.2015
Route Manager
National Linen Service
03.2003 - 10.2005
Courier
Federal Express
02.1998 - 02.2003
Driver
United States Marine Corps
03.1994 - 03.1998
Physical Education And Coaching
Tusculum College
High School Diploma -
Lake City High School
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Lead Service Operations Specialist at JJ Keller & Associates IncLead Service Operations Specialist at JJ Keller & Associates Inc