- Enjoy hobbies that combine physical activity with outdoor exploration
- Martial Arts
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Avid Reader
- Gym Workouts
Keith Steed, Jr
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Self- Employed
03.2018 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Consultant
Best Buy
10.2015 - 03.2018
- Helping to Solve Consumers problems with thought-out Solutions
- Providing Excellent Customer Service to every person whom I come in contact with and helping our Store Perform in the Top 3 stores in the Country
Assistant Service Manager
Newark Toyota World
02.2015 - 09.2015
- Helping customers to maximize the performance of their Vehicles, by suggesting products and services so they get the most from their vehicle
Customers Acct. Rep
Discover
03.2014 - 12.2014
- Service Long Standing Customers, with Great Customer Service
- Make Customer's Happy By Giving them What they Desire: A Great Experience
- Brought a Strong sense of Professionalism and TeamWork to a Customer Service Environment
State Farm
03.2013 - 10.2013
- Received Incoming Calls from Customers, Repair Shops, as well as other Insurance companies in regards to Auto Insurance Claims
- Many times went over and Above the call of duty to handle a Claim for a customer because I would put myself in their shoes, and asked what would I want done in this moment
Comcast
06.2008 - 05.2012
- Troubleshoot cable TV issues, and sell Comcast products
- Handle irate customers, and turn them into happy customers
- Top Sales person on my Team and Top 5 in the Dept
- For 2 straight qtrs
Bank of America
10.2006 - 04.2007
- Able to handle irate customers, and provide excellent customer service
- Takes control and ownership of each and every transaction a customer requests
- Helped save customer account and make the Bank more profitable
Revenue Recovery Supervisor
UPS
05.2003 - 04.2006
- Set personal and group goals for my team of 10 Revenue Auditors
- Held daily meetings with Revenue Auditors before each shift
- Received the Highest mark in the Region for being able to function with employees on various levels
Education
Delaware Technical and Community College - Business Management, Marketing Entrepreneurship
Delaware Technical and Community College
01.2006
High School -
William Penn High School
06.1999
Skills
- Microsoft Word
- Power Point
- Microsoft Excel
- Customer service
- Teamwork and collaboration
- Flexible and adaptable
- Attention to detail
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
Interests
Timeline
Self- Employed
03.2018 - Current
Sales Consultant
Best Buy
10.2015 - 03.2018
Assistant Service Manager
Newark Toyota World
02.2015 - 09.2015
Customers Acct. Rep
Discover
03.2014 - 12.2014
State Farm
03.2013 - 10.2013
Comcast
06.2008 - 05.2012
Bank of America
10.2006 - 04.2007
Revenue Recovery Supervisor
UPS
05.2003 - 04.2006
High School -
William Penn High School
Delaware Technical and Community College - Business Management, Marketing Entrepreneurship
Delaware Technical and Community College
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