Keith Thomas
Macon,GA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
22
22
years of professional experience
Work History
Store Manager
Circle K
Senoia, Georgia
11.2009 - 08.2026
- Managed daily store operations and ensured efficient workflow.
- Oversaw inventory control and maintained optimal stock levels.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and supervised staff to deliver excellent customer service.
- Recruited, trained and supervised new employees.
- Scheduled staff shifts to meet peak business demands effectively.
- Addressed customer inquiries and resolved complaints promptly.
- Conducted regular audits to ensure compliance with company policies.
- Collaborated with corporate teams on promotional events and initiatives.
Receiving Associate
Tractor Supply Company
Forsyth, GA
07.2013 - 06.2014
- Received and inspected incoming shipments for quality and accuracy.
- Organized merchandise in the warehouse for efficient retrieval.
- Maintained accurate inventory records using company software systems.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Assisted in cycle counts as required for maintaining accurate inventory levels.
- Utilized RF scanners to accurately track movement of merchandise within facility.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Zone Manager
Walmart
Macon, Georgia
06.2004 - 08.2009
- Achieved high retention within assigned zone, maintaining high employee engagement.
- Managed daily operations across multiple store locations to ensure consistency.
- Led training programs for new staff to enhance team performance.
- Coordinated inventory management processes to optimize stock levels.
- Analyzed sales data to identify trends and adjust merchandise displays.
- Reviewed daily sales reports to monitor performance against targets.
- Conducted regular store visits to assess compliance with company standards.
- Analyzed customer feedback to identify areas of improvement for products and services.
- Developed, maintained, and promoted sales efforts within territory by effective regular and systematic contact with current customers and potential customers who met profile.
- Maintained positive communication with professionals to share opportunities, obstacles, and accomplished objectives.
Education
Central High School
Macon, GeorgiaSkills
- Inventory management
- Visual merchandising
- Staff training
- Cash handling
- Customer relationship management
- Sales forecasting
- Loss prevention
- Employee onboarding
- Team leadership
- Time management
Timeline
Receiving Associate
Tractor Supply Company
07.2013 - 06.2014
Store Manager
Circle K
11.2009 - 08.2026
Zone Manager
Walmart
06.2004 - 08.2009
Central High School