McCloud TWM
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Fleet ManagerDock ManagerWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Alliance, OH
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
KEITH WELSH
FLEET Manager
ALLIANCE,OH
Work Preference
Summary
Results-driven Fleet Manager with expertise in route optimization and customer service. Proven ability to manage schedules efficiently, train new dispatchers, and enhance team collaboration.
Overview
27
27
years of professional experience
Work History
Fleet Manager
Kandell Transportation
Akron
02.2006 - Current
- Coordinated daily schedules for drivers and routes to optimize efficiency.
- Facilitated communication between drivers, clients, and management teams to ensure seamless operations.
- Utilized dispatch software for real-time tracking of shipments and deliveries.
- Resolved issues and concerns raised by drivers during transportation operations.
- Monitored traffic conditions to adjust routes and minimize delays.
- Ensured compliance with safety regulations and company policies in dispatching processes.
- Trained new dispatchers on operational procedures and system usage.
- Collaborated with logistics teams to streamline operations and improve service delivery.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses and calculate estimated arrival times.
- Scheduled loads according to priority and available equipment.
- Managed daily delivery and work schedules to maximize coverage.
- Delivered timely updates to customers on order status, enhancing customer satisfaction.
- Received and dispatched calls for emergency services.
- Trained drivers to manage time effectively, improving overall mileage performance.
Dispatcher
Kuntzman's Trucking Company
Alliance
01.2000 - 12.2005
- Coordinated driver schedules to optimize delivery routes and minimize delays.
- Assigned drivers to appropriate routes based on customer needs.
- Facilitated timely communication between drivers and clients to enhance service delivery.
- Resolved customer inquiries and issues related to deliveries promptly.
- Addressed and resolved customer complaints to improve satisfaction with delivery services.
- Maintained accurate records of driver locations, delays, and cancellations to ensure operational efficiency.
- Ensured compliance with safety regulations during transportation operations.
- Scheduled loads according to priority and available equipment.
- Assisted in training new dispatchers on company procedures and systems.
Education
High School Diploma -
Alliance High School
Alliance, OH05-1989
Software
Skills
- Dispatch software
- Route optimization
- Compliance monitoring
- Emergency response
- Data entry accuracy
- Customer relationship management
Timeline
Fleet Manager
Kandell Transportation
02.2006 - Current
Dispatcher
Kuntzman's Trucking Company
01.2000 - 12.2005
High School Diploma -
Alliance High School