Keithia Partee
Cordova,TN
Summary
Certified Medical Assistant and Phlebotomist with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and other patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient care and enhancing team efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baptist Medical Group
Germantown, TN
11.2024 - 10.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented vital signs and medical histories accurately.
- Called and faxed pharmacies to submit prescriptions and refills.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Conducted EKG tests to assess cardiac function for the provider to diagnose conditions.
Lead Medical Assistant
St Francis Medical Partners
Germantown, TN
12.2021 - 11.2024
- Coordinated patient scheduling and managed electronic health records to ensure accurate information flow.
- Evaluated workflow processes and recommended enhancements, significantly optimizing operational effectiveness within the clinic.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Conducted EKG tests to assess cardiac function.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Assisted physicians and nurses with clinical procedures following .
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Processed referral requests from patients, doctors and other health care professionals.
- Administered medications and injections under supervision, adhering to safety protocols and guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Oversaw office inventory activities by ordering and stocking supplies.
Mail Handler
United States Post Office
Memphis, TN
12.2020 - 10.2021
- Sorted and distributed incoming and outgoing mail based on established protocols.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Operated forklifts to transport materials efficiently within warehouse environment.
Certified Medical Assistant
Spectrum Pain Clinic
Cordova, TN
12.2019 - 11.2020
- Collected and documented patient medical information including blood pressure, pulse, and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Donor Center Processor & Supervisor
Tennessee Blood Services
Memphis, TN
04.2009 - 08.2018
- Managed blood processing operations to ensure compliance with safety protocols and quality standards.
- Trained new staff on operational procedures and equipment usage, enhancing team efficiency.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Oversaw daily workflow of blood collection and distribution activities, ensuring timely delivery to medical facilities.
- Supported team members in their tasks, contributing to overall team success.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Collected and documented patient medical information such as blood pressure, height, and weight.
Education
Certificate of Technical Studies - Medical Assistant
Concore Career College
Memphis, TN12-2019
Bachelor of Science - Professional Studies
University of Memphis
Memphis, TN08-2014
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Inventory and supply management
- Customer service
- Basic life support
- Phlebotomy techniques
- POC testing
- Injection administration
- Vital signs
Certification
- CMA - Certified Medical Assistant, NAHP 183599
Timeline
Certified Medical Assistant
Baptist Medical Group
11.2024 - 10.2025
Lead Medical Assistant
St Francis Medical Partners
12.2021 - 11.2024
Mail Handler
United States Post Office
12.2020 - 10.2021
Certified Medical Assistant
Spectrum Pain Clinic
12.2019 - 11.2020
Donor Center Processor & Supervisor
Tennessee Blood Services
04.2009 - 08.2018
Certificate of Technical Studies - Medical Assistant
Concore Career College
Bachelor of Science - Professional Studies
University of Memphis