- Visual arts major in high school and continue to do artwork on my free time
- Drawing and Painting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Keiti Oka
Hockessin,DE
Summary
Hospitality professional with deep understanding of training methodologies and team development. Proven ability to elevate service standards and enhance customer satisfaction through effective training programs. Known for fostering collaboration and consistently achieving results, adaptable to evolving needs, and skilled in communication and leadership.
Overview
8
8
years of professional experience
Work History
Server
Lucky's Coffee Shop
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Private Babysitter
Mr. and Mrs. Cochran
09.2018 - Current
- Managed challenging behavior effectively by implementing positive discipline techniques.
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Developed strong relationships with both parents and children, fostering trust and open communication.
- Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
Greenhouse Worker
302 Aquaponics
05.2023 - 08.2023
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
Intern
AST Financial Inc.
02.2022 - 05.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Childcare Supervisor
Hockessin Athletic Club
05.2017 - 03.2020
- Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
- Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
- Managed budgetary constraints effectively by monitoring supply inventory levels closely to reduce waste while maintaining high-quality resources for children''s use.
- Streamlined daily operations by creating efficient scheduling practices for staff responsibilities and child-to-caregiver ratios.
Education
BBA - Human Relations Administration
University of Delaware
Newark, DE05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Respect for privacy
- Creative activity planning
- First aid training
- Equipment monitoring
- Patience and tolerance
- Professionalism and ethics
- Positive reinforcement
Interests
Timeline
Greenhouse Worker
302 Aquaponics
05.2023 - 08.2023
Intern
AST Financial Inc.
02.2022 - 05.2022
Server
Lucky's Coffee Shop
05.2021 - Current
Private Babysitter
Mr. and Mrs. Cochran
09.2018 - Current
Childcare Supervisor
Hockessin Athletic Club
05.2017 - 03.2020
BBA - Human Relations Administration
University of Delaware
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