Summary
Work History
Education
Skills
Timeline
Generic
Keji Qin

Keji Qin

Management
Canberra,Australia/ACT

Summary

As a soon-to-graduate student, I am eager to contribute my skills in data analysis, project management, and customer service while gaining hands-on experience in e-commerce and business operations. I am excited about the JD Star Program's unique opportunities for growth and development and am committed to contributing to JD.com’s success while expanding my professional skill set.

Work History

Comprehensive Service Manager

Bank of China Chuzhou Branch
07.2024 - 09.2024
  • Managed internal banking operations, ensuring accuracy and compliance with financial regulations.
  • Worked cross-functionally to resolve client issues, improve processes, and optimize service delivery.
  • Supported the management of customer accounts, ensuring effective communication and problem resolution.
  • Analyzed data to help guide decisions on improving customer satisfaction and operational efficiency.

Education

Master of Arts - Management

Australian National University
ACT, Australia
04.2001 -

Bachelor of Science - Accounting

Nanjing Agricultural University
Nanjing,China
04.2001 -

Skills

Data-Driven Decision Making: Proficient in analyzing data to derive insights and inform strategic decisions using tools like Excel, Python, and BI tools

Timeline

Comprehensive Service Manager

Bank of China Chuzhou Branch
07.2024 - 09.2024

Master of Arts - Management

Australian National University
04.2001 -

Bachelor of Science - Accounting

Nanjing Agricultural University
04.2001 -
Keji QinManagement