Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kejuanya Ward

Milwaukee,WI

Summary

Professional Dietary Manager with a proven track record at Alexian Village/ Avina/Bsg Maintenance, excelling in nutrition counseling and food safety regulations. Enhanced patient satisfaction through tailored meal plans and effective collaboration with interdisciplinary teams. Skilled in workflow optimization and fostering teamwork, driving continuous improvement in dietary services.

Overview

27
27
years of professional experience

Work History

Dietary Manager

Bsg Maintenance
Milwaukee, WI
08.2025 - Current
  • Assisted in meal planning and menu development to meet dietary guidelines for the past 4years.
  • Coordinated food service operations to ensure compliance with health regulations.
  • Monitored inventory levels and assisted with supply ordering processes.
  • Trained staff on food safety standards and proper kitchen procedures.
  • Evaluated customer feedback to improve service delivery and menu offerings.
  • Collaborated with dietary staff to optimize workflow efficiency in kitchen operations for the past 10 years.
  • Purchased food supplies for department according to budget limitations.
  • Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Collaborated with interdisciplinary healthcare teams to create customized care plans that enhanced patients'' overall health outcomes.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Promoted a culture of continuous improvement within the dietary department through ongoing assessment and modification of processes and procedures.
  • Championed an environment focused on teamwork and collaboration among dietary department staff members leading toward improved morale.
  • Assisted in achieving and maintaining required certifications, such as ServSafe, for all dietary department staff members.
  • Enhanced team productivity by providing regular training sessions on food safety, sanitation, and dietary guidelines.
  • Evaluated employee performance regularly, providing constructive feedback for improvement.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed unique events and special promotions to drive sales.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Dietary Manager

Alexian Village of Milwaukee
Milwaukee, WI
09.1999 - 08.2025

F

My job duties are the same as above. Alexian Village was sold to Avina/ BSGmaintenance

Education

Associate of Science - Culinary Arts

Milwaaukee Area Technical College
Milwaukee, WI
05-2007

Skills

  • Collaboration and teamwork
  • Nutrition counseling
  • Food safety regulations
  • Sanitation protocols
  • Allergen awareness
  • Workflow optimization
  • Special diets
  • Diet restriction determination
  • Hygiene standards
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Customer satisfaction
  • Team collaboration

Timeline

Dietary Manager

Bsg Maintenance
08.2025 - Current

Dietary Manager

Alexian Village of Milwaukee
09.1999 - 08.2025

Associate of Science - Culinary Arts

Milwaaukee Area Technical College
Kejuanya Ward