
Customer-focused and results-driven professional with extensive experience in customer service, teaching, and project management. Proven expertise in building relationships, solving problems, and increasing customer satisfaction. Strong ability to handle money, articulate product benefits, and provide tailored solutions to meet customer needs. Adept in both call-center and retail store environments. Experience in bio-surveillance, front desk operations, and healthcare coordination.
•Led multiple projects, ensuring completion on time and within budget while meeting or exceeding client expectations.
•Coordinated cross-functional teams and managed internal and external stakeholder relationships.
•Developed and monitored project timelines, assessed risks, and managed project budgets effectively