Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelan Mekelburg

Tampa

Summary


Professional coffee specialist with strong background in barista training and development. Adept at cultivating collaborative team environment and adapting to changing needs. Skilled in espresso techniques, customer service, and workflow optimization. Reliable and results-driven, ensuring high standards in every aspect of coffee preparation and team performance.

Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
08.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Sales Associate

Big Lots
01.2022 - 07.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Associate of Science -

Hillsborough Community College
Tampa, FL
12-2026

High School Diploma -

Sickles High School
Tampa, FL
05-2023

Skills

  • Leadership experience
  • Latte art mastery
  • Team player
  • Time management

Accomplishments

Achieved Coffee Master in 2024

Timeline

Barista Trainer

Starbucks
08.2022 - Current

Sales Associate

Big Lots
01.2022 - 07.2022

Associate of Science -

Hillsborough Community College

High School Diploma -

Sickles High School