Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Kelayna Kindelle

Portland,OR

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

21
21
years of professional experience

Work History

Shift Supervisor

Starbucks
05.2023 - Current

Lead and work alongside a team of baristas delivering quality customer service and expertly crafted beverages, maintaining store operation standards that define the Starbucks experience.

  • Develop training programs for new employees to enhance skills.
  • Train staff on customer service best practices for improved interactions.
  • Conduct regular inventory checks to maintain stock levels.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Barista

Starbucks
07.2016 - 03.2020
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Inventory Specialist

Best Buy
03.2014 - 07.2016
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.

Store Manager

GameStop
08.2004 - 02.2008
  • Analyzed sales data for strategic planning and resource allocation.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Established a welcoming atmosphere to encourage repeat business.
  • Motivated staff to achieve store goals for enhanced sales productivity.

Education

Associate of Science - Science Education

Portland Community College
Portland, OR
05-2018

Associate of Arts - Asian Studies

Portland Community College
Portland, OR
05-2015

High School Diploma -

John Ehret High School
New Orleans, LA
05-2003

Skills

  • Cash handling
  • Inventory control and record keeping
  • Operations management
  • Staff management

Accomplishments

  • Entered GameStop as a game advisor in a customer service position and promoted to supervisor, assistant manager, then to store manager within five months. Responsible for restructuring a team while providing direction to the limited existing team. The store was ranked last in the district when I took it over as store manager and within just another few months, with a fairly new team and guidance from my district manager the store was out of the red and no longer labeled an 'impact store'.
  • Worked closely with my team at Starbucks to transition a small café location into a successful drive-thru location.

Languages

English
Native or Bilingual
Japanese
Limited Working

Interests

  • Popular culture: Movies & tv series, music, video games
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Shift Supervisor

Starbucks
05.2023 - Current

Barista

Starbucks
07.2016 - 03.2020

Inventory Specialist

Best Buy
03.2014 - 07.2016

Store Manager

GameStop
08.2004 - 02.2008

Associate of Science - Science Education

Portland Community College

Associate of Arts - Asian Studies

Portland Community College

High School Diploma -

John Ehret High School
Kelayna Kindelle