Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Kelbie Hyde

Cartersville,GA

Summary

Service-oriented professional with a passion for creating exceptional dining experiences. Leveraging strong communication skills, attention to detail, and a customer-focused mindset, I thrive in fast-paced restaurant environments. Proven ability to handle diverse responsibilities, from order accuracy to maintaining a welcoming atmosphere. Seeking to contribute my expertise and dedication to a dynamic serving role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Pizza Farm
Rockmart, GA
09.2012 - 02.2015
  • Started as a salad maker and progressively advanced through the ranks, showcasing a strong work ethic and dedication.
  • Demonstrated exceptional time management and consistently exceeded performance expectations, earning a promotion to host and ultimately securing the role of a server.
  • My journey within the company reflects a commitment to professional growth through a combination of strong work ethic, skill development and impactful contributions to team goals.

Server

Mazzy's Sports Bar and Grill
Kennesaw, GA
  • Contributed to the vibrant atmosphere of the bar industry by working at multiple Mazzy's locations while leveraging excellent communication skills and a strong work ethic.
  • Managed diverse responsibilities, including adjusting to multiple point-of-sale systems, drink preparation, cycle menus, and maintaining welcoming environments with guests at all locations.
  • Adapted swiftly to dynamic situations, ensuring a positive experience for patrons while fostering teamwork among colleagues.

Server

Sidelines Grille
Holly Springs, GA
  • Successfully navigated multitasking by holding concurrent roles, demonstrating adaptability, time management and a strong work ethic.
  • Balanced diverse responsibilities in serving, hosting, expoing food, and taking to-go orders simultaneously, effectively meeting the demands of all roles while maintaining high standards of performance.
  • Proved the ability to thrive in a fast-paced environment, showcasing versatility and commitment to excellence across multiple job positions.

Server

Texas Roadhouse
Cartersville, GA
  • Embarked on my professional journey in the corporate serving realm, honing exceptional customer skills and adapting to the nuances of a corporate environment.
  • Handled diverse responsibilities with precision, from managing client interactions to ensuring seamless event execution.
  • Polished my service-oriented approach while instilling a strong foundation for working efficiently within a corporate setting.

Education

Some College (No Degree) - Associate of Science in Dental Hygiene

Georgia Highlands College
Rome, GA

Skills

  • Time management
  • Teamwork
  • Sales
  • Guest Satisfaction
  • Cash handling
  • Communication
  • Problem-solving
  • Attention to detail
  • Stamina

Accomplishments

Accomplishments

Texas Roadhouse - Cartersville, GA

Server, Dec. 2021 - Present

  • Awarded "Employee of the Month" for the month of September in 2023.
  • Helped an average of 60 customers per day while adhering and maintaining the culture of the restaurant, its operational goals, and core values.
  • Recommended better upselling practices to managers and colleagues, which was implemented and resulted in increased sales and rank in the market.

Education

Georgia Highlands College - Rome, GA

Associate of Science in Dental Hygiene, 2016-Current

  • GPA: 3.85 cumulative, 4.0 current.
  • Named to the President's list Spring 2022 for completing nine semester hours and achieving at least a 4.0 grade point average.
  • Named to the Dean's List Spring 2016 for completing nine semester hours and achieving at least a 3.5 grade point average.
  • Awarded $5,387 for the Hope Scholarship by the Georgia Student Finance Commission during 2016-2017 for graduating high school with a minimum 3.00 grade average and maintaining that average.
  • Awarded $21,670 for the Pell Grant by the U.S Department of Education from 2016-2024 for meeting satisfactory academic progress.

Awards

Texas Roadhouse - Cartersville, GA

Server, Dec. 2021 - Present

  • Earned "The Biggest Hustler Award" in 2022 and 2023 from Texas Roadhouse's Managing Partner, Margie Kent, for my commitment to utilizing unbeatable sales practices and highly disciplined work ethic.

Affiliations

Trainer Games Member, 2022

Texas Roadhouse

  • Attend trainer meetings and game nights to improve staff bonding and communication.
  • Implement and design new ways to ensure new hires knowledge of the restaurant and minimize turnover rate.
  • Gave the opportunity to exchange ideas, test skills, and solicit feedback to ensure staff members know the correct procedures, techniques, and standards to maintain consistency in service, food, and customer satisfaction.

Event Organiser, 2023

The Drunken Unicorn

  • Involved in creating an open event/memorial gathering for a deceased friend.
  • Took part in selected event location, managing budget, negotiating contracts with vendors, and creating an itinerary for the event.
  • Raised 1,000 in profits to donate to his family for his funeral expenses.

Certification

  • Acquired eTIPS certification On Premise 3.1, Training for Intervention Procedures, provided by Health Communications, Inc. on January 5, 2022 to sharpen my skills and knowledge necessary for responsible service of alcohol.
  • Obtained Alcohol Serving License under the Bartow County Alcohol License Ordinance in Cartersville, Georgia, on January 30, 2024.

References

References available upon request.

Timeline

Server

Pizza Farm
09.2012 - 02.2015

Server

Mazzy's Sports Bar and Grill

Server

Sidelines Grille

Server

Texas Roadhouse

Some College (No Degree) - Associate of Science in Dental Hygiene

Georgia Highlands College

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Kelbie Hyde